HDMI adapter, prime video and iOS16…NOT working.

Anyone else having issues playing videos now after upgrading to iOS16 using the HDMI adapter? Tubi doesn’t work. Amazon doesn’t work. It plays but as if it’s in slow motion. Videos I purchased play just fine.


any help or ideas are greatly appreciated!

iPhone XS Max

Posted on Sep 13, 2022 3:29 PM

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Posted on Oct 24, 2022 6:50 AM

Great news, sort of. Thanks for checking. I had contacted Apple by phone in early October and they first blamed the problem on my TV and then second on the apps. Clearly it is an ios problem or firmware problem or lack of communication with app developers problem. Looks like they now think it is firmware.


Until its fixed if you're desperate and if you have an iPad on 15.7 or alternatively buy an old refurbished iPad, iPhone 8 or SE (about $150 on Amazon), download all the streaming apps and use it with the HDMI adapter while using your real phone as a hot spot to connect it to the internet. You just have to make sure the refurbished iPhone has ios 13.4 - 15.7 on it (Hulu requires 13.4 and Pluto 13.0 and Peacock 13.?). I'm doing this with my iPad that's still on 15.7.


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Question marked as Top-ranking reply

Oct 24, 2022 6:50 AM in response to androidtoiphone

Great news, sort of. Thanks for checking. I had contacted Apple by phone in early October and they first blamed the problem on my TV and then second on the apps. Clearly it is an ios problem or firmware problem or lack of communication with app developers problem. Looks like they now think it is firmware.


Until its fixed if you're desperate and if you have an iPad on 15.7 or alternatively buy an old refurbished iPad, iPhone 8 or SE (about $150 on Amazon), download all the streaming apps and use it with the HDMI adapter while using your real phone as a hot spot to connect it to the internet. You just have to make sure the refurbished iPhone has ios 13.4 - 15.7 on it (Hulu requires 13.4 and Pluto 13.0 and Peacock 13.?). I'm doing this with my iPad that's still on 15.7.


Dec 17, 2022 6:14 PM in response to jamespg

I am at iOS 16.1. Currently Netflix, HBO Plus, Disney+, Peacock, Showtime Anytime, AppleTV and YouTube all work fine with the Apple HDMI adapter when cast from my iPhone 13. Amazon Prime, STARZ and Tubi still appear to be broken, with stuttering picture/no sound. It appears to be an issue with individual apps after iOS16, NOT the HDMI adapter. The programmers for the apps will need to address what iOS 16 broke in their apps.

Dec 17, 2022 6:01 AM in response to jnagraves

at the end of my last contact with Apple they basically slammed the door on helping blaming the individual apps since AppleTV and Netflix work. We all need to contact the individual app developers like Hulu, Amazon, Paramount, Peacock, etc. I have done so and they said they would address the problem. Who knows if and when it might happen, if ever. It could be by design for these apps.

Dec 17, 2022 6:02 AM in response to alhoffmann

at the end of my last contact with Apple they basically slammed the door on helping blaming the individual apps since AppleTV and Netflix work. We all need to contact the individual app developers like Hulu, Amazon, Paramount, Peacock, etc. I have done so and they said they would address the problem. Who knows if and when it might happen, if ever. It could be by design for these apps.

Jan 23, 2023 3:22 PM in response to Margie1107

Just updated to 16.3. HDMI converter now seems to work at least with Amazon prime. Haven’t tried the other services yet.

That took a while, but thank you Apple for finally correcting this problem. I did notice that correction of this problem is not listed in the notes for the 16.3 update so I guess you’re really not acknowledging that there was a problem.

Jan 25, 2023 9:01 AM in response to WESiii

I was having problems with some apps, HBO Max and Hulu for example, but NetFlix seemed OK. I usually try to download videos then play them from the phone rather that streaming, but not always. I just updated from iOS 16.2 to 16.3. I've only tried playing two things with the adapter, one on HBO Max and one on Hulu, but they both began playing without issue. So maybe iOS 16.3 will fix the problem for some people.

Jan 28, 2023 4:27 PM in response to WESiii

Yes, like the others here, the issues is fixed with the latest update. Personally, not pleased with Apple.the worst customer service experience I’ve had in a long time. I spent hours and talked to 9 representatives within the past 2 weeks. ONLY ONE acknowledged the issue. The rest pretended like the never heard of it. I was even congratulated for isolating the issue to the iOS in question. With each representative I had to re-explain the situation, though they had the previous notes. I asked everyone, do you read the discussion forums? This is not a new issue “crickets”. This was an issue for months, if Apple wanted it fixed earlier, it would have been.

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HDMI adapter, prime video and iOS16…NOT working.

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