HDMI adapter, prime video and iOS16…NOT working.

Fix the problem with lose of sound with Prime Video after 16.0.2 upgrade.

Why did you release something that wasn’t working correctly.

There are many other people seeing this problem, some on other apps.

The only option is to go back to the previous iOS 15.7.2. This is done by using iTunes on your computer. Follow these instructions.

Once your iPhone gets into the Recovery mode, iTunes will automatically detect your device and display a prompt on the screen. Tap the Restore button and then the Restore and Update option. After you agree to the warning message, iTunes will undo the iPhone update by installing a previous iOS version

If I do so, which data will be lost on my iPhone?

Furthermore, this can't be a permanent solution. Apple has to fix this sooner or later. I wonder why Apple Support keeps ignoring this issue which affects thousands of customers worldwide.

Just tested it again. It works only with Netflix and Disney+. Amazon Prime causes stuttering video output and no sound - even for downloaded purchased videos. Thus, we should all also send this bug to Amazon Prime, since they should update their app.

Keep posting in this thread from Amazon Support, perhaps they fix it quite soon. The more complaints, the faster fix:

https://www.amazonforum.com/s/question/0D56Q0000A5vHg2SQE/lost-audio-after-ios16-install

I had this issue again with Apple TV original content even if it was working few weeks ago.

really don’t understand why !

ih that was a software issue regarding apps, I guess that Apple would not be concerned by this issue !

maybe it’s a new management on drm content that would explain that it someone works or not !

really fed up with this mis working adaptor with ios16

Same thing with me. Before the iOS 16 update, everything worked fine since then I’ve had issues with Amazon prime video Xfinity streaming, Hulu, not getting any audio and slow pixelated video. The lightning to HDMI connector works fine with Netflix, YouTube, HBO max but not Amazon prime, or Xfinity streaming. Very frustrating but I hope they fix it with the next iOS update for 16.3.

Still no solution. The core of this problem is Apple iOS 16. I nearly lost all my data on my iPhone 12 when I tried to roll back to iOS 15.7. It's a shame that the Apple support ignores this bug. Shame on you, Apple!

I’ve read on a French website that old appletv are facing a drm issue since iOS 16 upgrade. I’m confident to have a fix in an upcoming version ! I would prefer to have my adapter working properly but it should be fixed soon

That doesn’t really explain anything, it simply brings us to a home page that has nothing to do with any hdmi adapter, just a list of some of the most recent general Apple posts. Do you have a direct link of what you are referring to?

No not to my knowledge. I haven’t seen any responses from Apple in my email. Pretty sad they can’t even respond. I think it’s because they will **** off millions of customers by telling the truth that they knew this would happen and they are not going to fix it. Pretty sad really.

I just spent about an hour on the phone with support. I explained the problems everyone’s been having and that Apple hasn’t responded to these questions. After resetting my network settings, countless questions about prime video, this and that, they ended up telling me that I’m not the only one having the problem and they are working on a firmware update to resolve the issue. They could’ve led with that.

Great news, sort of. Thanks for checking. I had contacted Apple by phone in early October and they first blamed the problem on my TV and then second on the apps. Clearly it is an ios problem or firmware problem or lack of communication with app developers problem. Looks like they now think it is firmware.

Until its fixed if you're desperate and if you have an iPad on 15.7 or alternatively buy an old refurbished iPad, iPhone 8 or SE (about $150 on Amazon), download all the streaming apps and use it with the HDMI adapter while using your real phone as a hot spot to connect it to the internet. You just have to make sure the refurbished iPhone has ios 13.4 - 15.7 on it (Hulu requires 13.4 and Pluto 13.0 and Peacock 13.?). I'm doing this with my iPad that's still on 15.7.

I tried the very last IOS 16.1

The first time I connected the hdmi adapter, i got a message about downloading a new firmware and crossed the finger ... wondering if it's fixed by Apple ...

Unfortunately not, watching an apple tv original content on my videoprojector doesn't work.

However, there is a strange behaviour. If I try to watch the same apple original video using the same iphone / hdmi adapter / hdmi cable connected to my external monitor ... it works fine

I continue thinking that the issue is about DRM and HDCP implementation with the new firmware. Sometimes it works and ... sometines not !