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HDMI adapter, prime video and iOS16…NOT working.

Anyone else having issues playing videos now after upgrading to iOS16 using the HDMI adapter? Tubi doesn’t work. Amazon doesn’t work. It plays but as if it’s in slow motion. Videos I purchased play just fine.


any help or ideas are greatly appreciated!

iPhone XS Max

Posted on Sep 13, 2022 3:29 PM

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Question marked as Best reply

Posted on Oct 3, 2022 9:52 PM

I know everyone has said Apple doesn’t read these but Apple please fix the HDMI Adapter with iOS 16 video slow no sound on Discovery+, Prime, HBO max. The sad thing is I just paid for a year subscription for all 3!!!!!!! Please fix or read for God sakes

200 replies

Sep 22, 2022 9:52 AM in response to Thibault-fr

Paramount plus does not work with adapter, no picture but sound works, while selection of shows works, just no video.


Hulu does not work either, but in this instance, the video works, but there is no sound outside of the intro.


Discovery plus does not work either, no sound but video works.


prime video does not work, slow motion choppy video with no sound.


Disney+, Apple TV and Netflix work


apple please fix, or conversely notify the apps to make the correct corrections like a well run rollout doors before launching!!!

Dec 2, 2022 1:30 PM in response to LeverG

I’m really convinced that the issue is about drm management because :

  • no issue if you watch trailers
  • no issue if you watch an homemade video from photo app
  • no issue if using the hdmi adapter connected to a pc monitor using hdmi (I guess monitor doesn’t manage drm)


as soon as you are trying to watch drm video on a tv or videoprojector you are facing that issue !


Oct 10, 2022 2:40 PM in response to Sox1991

New iOS 16.0.3 version available

installed but no changes. I’m still having issue with some Apple TV original content.

im wondering if it could be a drm issue.


i tried to changed the hdmi receiver (usually screeneo videoprojector) : using a Dell screen, it works fine.


it looks like the hdmi adapter can’t recognise my videoprojector as hdcp valid receiver and the video is blocked.


im fed up with this stupid issue that is directly linked to iOS 16 upgrade !

Sep 14, 2022 12:40 PM in response to WESiii

I also have the same issue with appleTV original show.


Streaming doesn’t work when I connect it with official apple hdmi adapter. I get an error message !


Just after plugging the adapter I had a pop up message informing me that adapter firmware is going to be upgraded.


it doesn’t work with ios16 but works fine with an other iPhone using iOS 15.6

Sep 14, 2022 7:06 PM in response to Thibault-fr

Exactly what I had happen. It said this accessory firmware needs to update if you want to use it - something like that; so I waited and all I got was slow motion video. I assumed it updated ok because it said it wouldn’t play until it did.


Thanks Apple! I now own two useless adapters until this gets fixed. If it can be.



Jan 14, 2023 12:58 PM in response to bether69

How … fascinating ((sarcastic euphemism)), that they claimed an issue was resolved by undergoing a stage of diagnosis.


By confirming that it operates seamlessly on iOS 15.7 after downgrading from iOS 16 (that is, any version of iOS16), we have a proven **diagnostic** method to show that **iOS 16 is in need of serious revision, in order to fundamentally operate with at least the same functionality**, efficacy, performance, and reliability **as it’s preceding operating system**.


This **user-safety-compromising band-aid** does **not** present **a solution** to the customer.


But instead, it **clearly illustrates** — via demonstration — **a problem (worth immediate attention and remediation) to Apple.**


That again: the reply from apple is literally an admission of failure.


A failure of Apple’s current (and secure updated) Apple-signed and Apple-certified firmware — iOS 16 — to fundamentally operate with their current Apple-made and Apple-Certified Adaptor.


Their reply should have been “Thank you for clarifying the iOS-16-originating defect with regard to our current firmware operating with our current accessory — an accessory upon which many customers rely. Clearly this is due to iOS 16, as illustrated, and it is not an issue brought upon by any individual streaming application. This is our mistake, and we will attenuate it in accordance with immediate reporting, and action to repair our issue, for which we take ownership, given the direct correlation and demonstrated causation between the iOS 16 update and its respective failure to accommodate to our Lightning-to-HDMI adaptor’s most basic functionality. We will escalate this issue to our firmware team and we aim to officially resolve it within an update soon to be released. Thank you for the attention you brought to this matter.”


That would be a company with humility, like apple used to have. But in these replies of “resolution” — (bandaid without resolution or statement of reform to attenuate a permanent fix, which would be a resolution … by definition of the word resolution) — demonstrating forced blindness (via hubris) when it comes to a their absence of adaptability, and negligence to the most basic functionality of operating with baseline continuity of firmware-to-accessory functionality — illustrated by consumer needs — and demonstrated by user diagnosis — demanded by consumer masses.


Not to mention, it’s the opposite of a resolution, because everyone doing this iOS downgrade — everyone who so desperately in need of functionality of their **apple certified** lightning to HDMI adapter — is willing to compromise their essential security of firmware — backing up and restoring their phones to a less secure, no-longer-signed-by-Apple iOS operating system**, for the sake of making their **Apple -certified-and-Apple-made accessory** work.


We are their body of consumers demanding, illustrating, demonstrating, and diagnosing a problem on our own accord, to put a temporary bandaid on the issue we are presenting to Apple, en masse.


And apple fails to realize we

are diagnosing the integral pivotal common denominator of defective firmware being the cause for defective functionality of their own devices that they expect and advertise to work seamlessly (as they did before updating to iOS 16). We are compromising our security by foregoing all modern security updates inherently present within each iOS 16 update, to simply make their own company’s certified and previously-seamlessly-operating HDMI-Lightning adaptor function, at all. They call that a resolution. That is a bandaid and a diagnosis that presents a problem, not a cure that resolves the problem in any functional manner whatsoever.


Apple:


Please stop turning a blind eye to an inherent overlook and misstep, and instead, progressively attenuate the problem instead of pretending that regression is a resolution, since that makes no sense. We are diagnosing a problem, not resolving it, by admitting apple’s new iOS is a failure. By calling this downgrade a resolution, Apple is literally admitting that their failures amount to resolutions, to the degree of customers needing to compromise their own iOS devices’ most essential firmware security — not to mention, diagnose it on our own, as opposed to Apple doing the heavy lifting. They are not lifting anything. We are still bearing the weight, and they are — time and time again — operating under the guise that everything works now, in response to us showing them precisely how and why everything presented does not work at all. And with that, Apple is refusing to resolve anything, tipping their hats, denying fault, and walking away.


[Edited by Moderator]

HDMI adapter, prime video and iOS16…NOT working.

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