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Anyone else having issues playing videos now after upgrading to iOS16 using the HDMI adapter? Tubi doesn’t work. Amazon doesn’t work. It plays but as if it’s in slow motion. Videos I purchased play just fine.
any help or ideas are greatly appreciated!
iPhone XS Max
Installed iOS 16 and 16.02 Hulu, prime & paramount + not functioning properly when using Apple hdmi adapter video stops and goes plus no audio is there a fix?
I would like to go back to iOS 15 is that possible?
It has to be an issue they can’t fix because the pressure from millions of iPhone users who now can’t use their adapters (I am only guessing millions use these adapters globally) and the pressure put on apple from streaming companies now getting complaints from their customers you would think would force apple to correct it fast. This isn’t affecting just apple and their reputation. Many could cancel subscriptions over this and that means dollars.
Sad reality is it is looking like all our adapters are now garbage. : (
Well, I finally got Apple support to reply and this is what they said.
Hi Bigdog345,
Thanks for participating in the Apple Support Community.
We’ve removed your post HDMI adapter, prime video and iOS16…NOT working. because it contained off-topic or non-technical posts.
Ever since iOS 16 it’s been sketchy at best with several apps. I luckily still have an older iPad that is running on 15.7. It works fine as long as the Wi-Fi is working well at the every park I live at. It is definitely the upgrade to iOS 16 that is the cause of the problem. They should fix it or stop selling the now obsolete product in my opinion.
Hi Guys,
Sorry, It worked for me...
I don't have Amazon Prime or Hulu but Canal+ and Eleven Sports.
When I installed this 16.1 on my Iphone and Ipad it stoped immediately working with my Apple HDMI adapter.
Saw someone doing it on a forum and tried. This fixed my issue.
According to me the issue is linked to the drm / hdcp management.
if you try to watch an owned video in photo for exemple it works fine.
the issue is on the drm part just like old appletv since the tvos16 upgrade
maybe the issue is the same and will be fixed simultaneously
Now imagine a world of EVs controlled by the “internet of things.” Imagine digital IDs and digital currency. Imagine a social credit score system. If they can manage to ruin adapters this easily imagine what else can be done with technology.
All of this because we assumed when we updated it wouldn’t render other Apple products we already own inoperable. In ONE update they manage to brick our adapters.
Today adapters. What tomorrow??? Our lives???
Lesson here I think is disconnect. Thanks Apple for the wake up call.
It was 16.0.3 and Apple is blaming Amazon and Amazon is blaming Apple. I have spent 2+ hours on the phone with both.
16.1.1 did not fix the issue. I hope it is not going to f’up my CarPlay. Is it a doable process to go back to 15.7?
Why should anyone have to spend hours on the phone? You own adapters. You own devices. You pay for prime or whatever. This shouldn’t even be a thing. You want to take video from your phone and display it on a TV through an adapter. All things you own! You are even paying for the video you want to stream. It’s not like any of us are running a movie theater and profiting off showing content. This entire thing is ridiculous. Today it’s adapters. What tomorrow? After some update what won’t work then? Who knows.
It’s a wake up call I think.
And start canceling memberships. Then they real quickly solve the problem I guarantee it. They probably just don’t want anyone using these adapters any longer and won’t come out and say it.
Had I known what I know now I wouldn’t have updated!
When I activate Hulu app with the HDMI adapter, it does not work it skips it freezes know are you picture looks good, but one thing I have noticed the commercials play flawlessly as of today I have canceled my Hulu subscription along with prime and Paramount. Plus they do not work I won’t have to pay pay for something I can I use so I’m done.
Well, they'll only lose revenue from people in our position where we want to stream shows using the HDMI adapter via (probably unlimited) cellphone data and not as a limited hot-spot to Roku or other TV device. Nowadays that's only people without internet and whose hot-spot capability on their phone is non-existent or too limited in GB; otherwise they could just hotspot to a Roku or even another Apple non-iOS16 device hooked up with the HDMI adapter (I do this for now with a 15.7 iPad). So I think not enough people are complaining. It also could be that the telecoms (or Apple?) have caught on that you can stream this way without data limitations (if you have unlimited data) and have asked Apple to not allow it anymore (that doesn't explain why Netfix works unless they're paying some kind of toll to allow it for them). That just sounds too much like a conspiracy theory to me though since they still sell the adapter and therefore it should work. Why sell it if it won't work with iOS16? So it comes back to not enough complaints or just not a priority at the moment. Does anyone know whether Apple actually looks at this thread?
Does Apple recognize this issue? If so, what actions have they taken or planned to take? I am part of all the complaints, but I am not seeing any movement by Apple or an Apple representative. Does anyone have a trouble ticket number?
Yes and no. Engineers still working on it. I’ve sent them multiple links to the discussion boards to show it’s not just me. It would probably be helpful if more called and they were able to see the logs at the time it happens.
Well, another me too here. Not seeing any solutions to this problem. The message I get says that you have to use an HDMI cable not VGA but I have my HDMI cable connected to my HDMI lightning converter which I’ve been using. iOS 16 looks like a bust.
Apple cannot admit to the HDMI error in iOS 16 because then it will challenge the existence of the iPhone 14, which just has iOS 16 and unable to install iOS 15.7.
This would trigger worldwide lawsuits.
Amazon Prime Video broadcast through an Apple OEM HDMI adapter remains unusable under IOS 16.1.2. There is no audio when playing movies, etc. What is really frustrating is that there is audio when playing Trailers - Trailers play fine both audio and video. But not when playing the feature itself - no audio. Amazon should be issuing us refunds.
HDMI adapter, prime video and iOS16…NOT working.
