HDMI adapter, prime video and iOS16…NOT working.

Anyone else having issues playing videos now after upgrading to iOS16 using the HDMI adapter? Tubi doesn’t work. Amazon doesn’t work. It plays but as if it’s in slow motion. Videos I purchased play just fine.


any help or ideas are greatly appreciated!

iPhone XS Max

Posted on Sep 13, 2022 3:29 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2022 6:50 AM

Great news, sort of. Thanks for checking. I had contacted Apple by phone in early October and they first blamed the problem on my TV and then second on the apps. Clearly it is an ios problem or firmware problem or lack of communication with app developers problem. Looks like they now think it is firmware.


Until its fixed if you're desperate and if you have an iPad on 15.7 or alternatively buy an old refurbished iPad, iPhone 8 or SE (about $150 on Amazon), download all the streaming apps and use it with the HDMI adapter while using your real phone as a hot spot to connect it to the internet. You just have to make sure the refurbished iPhone has ios 13.4 - 15.7 on it (Hulu requires 13.4 and Pluto 13.0 and Peacock 13.?). I'm doing this with my iPad that's still on 15.7.


200 replies

Sep 22, 2022 9:52 AM in response to Thibault-fr

Paramount plus does not work with adapter, no picture but sound works, while selection of shows works, just no video.


Hulu does not work either, but in this instance, the video works, but there is no sound outside of the intro.


Discovery plus does not work either, no sound but video works.


prime video does not work, slow motion choppy video with no sound.


Disney+, Apple TV and Netflix work


apple please fix, or conversely notify the apps to make the correct corrections like a well run rollout doors before launching!!!

Oct 24, 2022 12:33 PM in response to jnagraves

I tried the very last IOS 16.1

The first time I connected the hdmi adapter, i got a message about downloading a new firmware and crossed the finger ... wondering if it's fixed by Apple ...


Unfortunately not, watching an apple tv original content on my videoprojector doesn't work.


However, there is a strange behaviour. If I try to watch the same apple original video using the same iphone / hdmi adapter / hdmi cable connected to my external monitor ... it works fine


I continue thinking that the issue is about DRM and HDCP implementation with the new firmware. Sometimes it works and ... sometines not !

Oct 31, 2022 11:08 AM in response to jamespg

Ever since iOS 16 it’s been sketchy at best with several apps. I luckily still have an older iPad that is running on 15.7. It works fine as long as the Wi-Fi is working well at the every park I live at. It is definitely the upgrade to iOS 16 that is the cause of the problem. They should fix it or stop selling the now obsolete product in my opinion.

Nov 15, 2022 9:52 AM in response to Bigdog345

Well, they'll only lose revenue from people in our position where we want to stream shows using the HDMI adapter via (probably unlimited) cellphone data and not as a limited hot-spot to Roku or other TV device. Nowadays that's only people without internet and whose hot-spot capability on their phone is non-existent or too limited in GB; otherwise they could just hotspot to a Roku or even another Apple non-iOS16 device hooked up with the HDMI adapter (I do this for now with a 15.7 iPad). So I think not enough people are complaining. It also could be that the telecoms (or Apple?) have caught on that you can stream this way without data limitations (if you have unlimited data) and have asked Apple to not allow it anymore (that doesn't explain why Netfix works unless they're paying some kind of toll to allow it for them). That just sounds too much like a conspiracy theory to me though since they still sell the adapter and therefore it should work. Why sell it if it won't work with iOS16? So it comes back to not enough complaints or just not a priority at the moment. Does anyone know whether Apple actually looks at this thread?

Dec 2, 2022 1:21 PM in response to Thibault-fr

Amazon Prime Video broadcast through an Apple OEM HDMI adapter remains unusable under IOS 16.1.2. There is no audio when playing movies, etc. What is really frustrating is that there is audio when playing Trailers - Trailers play fine both audio and video. But not when playing the feature itself - no audio. Amazon should be issuing us refunds.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HDMI adapter, prime video and iOS16…NOT working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.