You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my iPhone say Unknown Part for the camera?

why does it say unknown part in the camera


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 15

Posted on Sep 13, 2022 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2022 8:43 AM

Click on the Get Support link at the top right of this page and Apple Support can reset your phone assuming you did not get the camera replaced. If your camera is working but you are getting this message it is a minor issue and can be handled over the phone or by making an appointment at an Apple Store if you prefer.

3 replies
Sort By: 
Question marked as Top-ranking reply

Sep 14, 2022 8:43 AM in response to valantena32

Click on the Get Support link at the top right of this page and Apple Support can reset your phone assuming you did not get the camera replaced. If your camera is working but you are getting this message it is a minor issue and can be handled over the phone or by making an appointment at an Apple Store if you prefer.

Reply

Sep 13, 2022 8:40 PM in response to valantena32

The unknown part error is as important as the Check Engine light in your car.


—It needs to be serviced A.S.A.P.—


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Reply

Why does my iPhone say Unknown Part for the camera?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.