itunes 12.8.3.1
My old MacBook running iTunes 12.8.3.1 won't recognise my iPhone 11 PRO running IOS16. Any suggestions?
MacBook Pro 13″, macOS 10.13
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My old MacBook running iTunes 12.8.3.1 won't recognise my iPhone 11 PRO running IOS16. Any suggestions?
MacBook Pro 13″, macOS 10.13
From iPhone 14 and iPhone 14 Plus - Technical Specifications - Apple:
Syncing to a Mac or PC requires:
Which suggests iOS 16 should be supported on El Capitan upwards.
In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
If these steps haven't worked you can also try reinstalling iTunes12.8.2.3.dmg (El Capitan/Sierra) or iTunes12.8.3.1 (High Sierra) while your device is connected and unlocked.
tt2
From iPhone 14 and iPhone 14 Plus - Technical Specifications - Apple:
Syncing to a Mac or PC requires:
Which suggests iOS 16 should be supported on El Capitan upwards.
In Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
If these steps haven't worked you can also try reinstalling iTunes12.8.2.3.dmg (El Capitan/Sierra) or iTunes12.8.3.1 (High Sierra) while your device is connected and unlocked.
tt2
Looks like you already got it worked out. I’m running High Sierra, iTunes 12.8.3.1, on my 2010 MacBook Pro. I updated my iPhone 8 Plus two days ago to iOS 16. When I plugged the phone into the computer, iTunes immediately said that it needs to download some software to work with iOS 16. I did that and then iTunes communicated with the phone with no problem. I was surprised but happy that it’s still being supported. I didn’t need to use MobileDeviceUpdater or anything else.
Hi tt2,
Your suggested solution re: MobileDeviceUpdater worked perfectly.
Thanks very much for your help. Much appreciated.
tongas.
You're welcome. 🙂
tt2
itunes 12.8.3.1