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What should i do if i cannot update my iPhone?

What should i do if i cannot update my phone?


[Re-Titled by Moderator]

iPhone 11, iOS 15

Posted on Sep 14, 2022 5:28 AM

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Question marked as Best reply

Posted on Sep 14, 2022 6:45 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone or iPad won't update – Apple Support (UK)


3 replies
Question marked as Best reply

Sep 14, 2022 6:45 AM in response to supportliyah1

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Are not using a VPN connection.

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone or iPad won't update – Apple Support (UK)


What should i do if i cannot update my iPhone?

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