Level 1

24 points

Turn off Report Junk in iMessage on iPhone

I'm sorry if this question has been asked before. I can't locate it, if it has.

After updating to IOS16, I get a Report Junk message when trying to delete a message that is not in my contact list. The messages that I am receiving that Apple considers spam are notifications from my bank, my credit cards, my doctor, my orders. I'd prefer not to take the extra step to deny reporting the assumed junk to Apple or ATT. I can't add these message id's to my contacts because they are not the same all the time. I don't want them filtered to a spam folder and not be notified because it is important that I see them immediately. Anything I can do or I'm just stuck with taking an unnecessary extra step. Thanks for any responses.

[Re-Titled by Moderator]

Posted on Sep 15, 2022 6:03 AM

Top-ranking reply

cburg59 Author

Level 1

24 points

Posted on Sep 15, 2022 7:25 PM

I'm not sure how to unmark as junk once it has been marked as such other than to wait until it comes again (because I'm sure they don't stop right away) and add it to your contacts.

So in answer to my own question: As I was messing around, I realized that those notification texts that come in as, for example, 222-22 can be saved to contacts. I thought that they come in with random numbers, but I see that the ones I am getting are specific to that particular organization, like 222-22 will always come from CVS Pharmacy. All I need do is open the text, go to the top and tap the right arrow near the number, tap info on the next screen, then choose Add Contact (or New Contact), name it CVS and save. I happen to already have CVS in my Contacts, so I only had to add/merge their text number to that contact. I now bypass the extra step that asks me to Report Junk. However, I am now creating more Contacts that are probably unnecessary, but until I can find another way to fix it ... this works for me. I hope I was clear. It's late. I'm tired. Good luck.

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135 replies

DickFay

Level 1

10 points

Nov 7, 2022 3:44 PM in response to cburg59

Why not 3 options. Mute Delete Report as Junk ?

Nov 7, 2022 4:35 PM in response to cburg59

I wanna no how to turn it on . Getting loads of spam txts atm supposed to be apple saying my Apple Pay has been suspended

Nov 7, 2022 5:10 PM in response to Loosingmyfaith

To turn it on upgrade to iOS 16.1. It’s a standard feature.

Nov 9, 2022 12:43 PM in response to cburg59

I have updated to iOS 16.1.1 and I am still prompted about junk

Nov 9, 2022 12:47 PM in response to Denise748

yes, the prompt is still there, but, its on the bottom, but its the second option not first, so much easier to hit delete, rather than delete and report.

Nov 15, 2022 11:17 AM in response to Fewproud

When you find it, Let me know too. I cannot find it either.

Dec 12, 2022 12:44 PM in response to lobsterghost1

>You are not writing anyone from Apple on this user to user only forum

Yes, I know that. Doesn't mean they don't read it.

Dec 12, 2022 12:50 PM in response to Jasong222

You don't have to EVER wait for Apple to install updates. You can do that all on your own, anytime you want to install an available update.

Dec 12, 2022 1:05 PM in response to Lawrence Finch

I didn't see an 'install' option. I see now it's 'preparing update'. For about an hour now.

xrisj

Level 1

13 points

Jan 7, 2023 4:08 PM in response to xrisj

typed too soon. That only worked on one message (not sure why) now it's back. Super annoying.

Pjshap

Level 1

12 points

Sep 30, 2022 8:49 AM in response to cburg59

I wish after a few times of saying "Don't report" it would ask if we want this sender on the safe sender list or something. Many multifactor authentications needed every day and I delete to declutter. I wish those where allowable without this step but I could report if and when I get junk.

Oct 7, 2022 4:06 AM in response to cburg59

It's the worst feature. When you get two-factor messages all day and don't want to keep them in your messages, you get an extra question now before continuing. There should definitely be an "opt-in/opt-out" for this feature.

Sep 25, 2022 9:46 AM in response to Lawrence Finch

Lawrence Finch wrote:

I will, also. Apple isn’t big on too many options, but a better implementation is still called for. I’ve gotten used to it, but I don’t like it.

Lot new changes which arrive with each new major iOS update each year, I too have gotten used to this, but also agree the implementation could be better.

Sep 23, 2022 5:55 PM in response to FLOldGuy

FLOldGuy wrote:

Who thought we needed this feature.

Probably thousands or millions of users who asked for it.

Along with a way to undelete messages, which they also added.

koolham

Level 1

8 points

Sep 30, 2022 8:32 AM in response to cburg59

This is definitely a UI flow blocker because it's too easy to accidently Report as Junk instead of just delete. it needs to be more discreet.

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Turn off Report Junk in iMessage on iPhone