SMS faded green text send arrow
SMS green text send arrow is faded and I can’t send messages. iMessage is working. What does this mean? How do I fix it? Is it something wrong with my phone or theirs?
iPhone 13 mini, iOS 15
User profile for user:
Stevi_S
User level:
Community Specialist
Hi Jasiedawn,
Thanks for using Apple Support Communities. We understand you have some questions about iMessage. We're happy to help. To start, work through the steps below to resolve issues with being unable to send/receive messages.
- Restart your iPhone - Restart your iPhone - Apple Support
- Check for carrier settings updates - Manually update your carrier settings on your iPhone or iPad - Apple Support
- Work through the steps "If you see a green message bubble" here: If you can't send or receive messages on your iPhone or iPad - Apple Support
- Connect with your carrier for further support as SMS messages is something typically handled on their end.
Thanks.