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User profile for user: jhavier
jhavier Author
User level: Level 1
4 points

Not letting me to app my card

Trying to add my card to the wallet but telling me I should contact support

iPhone 11 Pro Max, iOS 16

Posted on Sep 16, 2022 2:08 PM

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User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,799 points

Posted on Sep 16, 2022 2:21 PM

Try the following:

  • Be sure to activate your card before attempting to add it to Apple Wallet.
  • Be sure card has not expired.
  • Be sure to verify all information on the card matches exactly.


—Apple Pay Support—


If none of those work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & Shipping ➢ Add Payment Method.


Once the payment method has been added, you will have the option to link it to Apple Pay.







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Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,799 points

Sep 16, 2022 2:21 PM in response to jhavier

Try the following:

  • Be sure to activate your card before attempting to add it to Apple Wallet.
  • Be sure card has not expired.
  • Be sure to verify all information on the card matches exactly.


—Apple Pay Support—


If none of those work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & Shipping ➢ Add Payment Method.


Once the payment method has been added, you will have the option to link it to Apple Pay.







Need more help?

Reply

Not letting me to app my card

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