iPod Classic 7th Gen shows red X in the middle of charging

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iPod Classic 7th Gen shows red X in the middle of charging

My iPod shows a red X and it happened in the middle of charging. iTunes also dosent show anything about an iPod at all. I turn it on. It stays on the apple logo for a long time. Then it shows a white screen. I restart the iPod and then it shows the apple logo. After that it shows “Charging. Please wait.” I wait for it to charge then about a minute later, I get this:

When I restart the iPod, what I just said happens all over again.

iPod Classic

Posted on Sep 17, 2022 8:54 AM

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Answer 1

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turingtest2

Level 10

278,297 points

Sep 17, 2022 8:57 AM in response to metalteerex

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy). You could consider swapping out the drive with some form of SD adaptor kit.

tt2

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Answer 2

turingtest2

Level 10

278,297 points

Sep 17, 2022 11:27 AM in response to metalteerex

Ah, if it is a really low battery then that might be why the drive cannot start properly. Check for fluff in the docking port, try another cable, and charge from the original adaptor or a standard USB port on a computer. Other adaptors may potentially supply too much current which causes the charging circuit to shut down. As for stats read the Check your iPod with Diagnostics Mode section of the user tip.

tt2

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Answer 3

turingtest2

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Sep 17, 2022 9:41 AM in response to metalteerex

See Corrupt iPod Classic - Apple Community. What are your HDD stats? If you have media on the iPod that you don't have elsewhere try to recover it while the device is still working. It is likely to fail permanently soon.

tt2

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Answer 4

turingtest2

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Sep 18, 2022 5:18 AM in response to metalteerex

A computer's USB port may be a better source of power.

tt2

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Answer 5

turingtest2

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Sep 18, 2022 8:07 AM in response to metalteerex

It is going to be at least 8 years old. Have you ever changed the battery? As they get older they hold less charge, and the output can drop off suddenly.

tt2

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Answer 6

metalteerex Author

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Sep 18, 2022 6:44 AM in response to turingtest2

It seems to be charging when I plugged it into the computer, and I let it fully charge. It works fine. Yesterday it went dead so I plugged it up, and then it did the use iTunes to restore. I guess it’s like a game of don’t let the iPod go dead or else you have to repair it with a computer. What I think is strange is I’ve charged the iPod in the exact places in my house before and it charged fine.

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Answer 7

turingtest2

Level 10

278,297 points

Sep 18, 2022 1:05 PM in response to metalteerex

I've done a number of 5th-7th batteries. As you say the hard part is getting the case open without doing any damage. You might find a third party repair store that will do it.

tt2

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Answer 8

metalteerex Author

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Sep 17, 2022 4:51 PM in response to metalteerex

I used diagnostic mode and the part on the accessorize test, I plugged the charger in. The USB_DETECT stayed at 0. If I’m correct it should change to 1. When I restarted it, it said connect to power. I plugged it in. And now its back to its Connect to iTunes to restore. I’m going to restore it again. During the do not disconnect screen, it’s charging!

And just as I thought it would work, it gave me a red X. I reset it and it was recovering, and I got back to where the iPod should be.

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Answer 9

metalteerex Author

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Sep 17, 2022 9:16 AM in response to metalteerex

I have no idea what I just did but I got to the welcome screen. I’ll be sure to tell you if anything goes wrong again

EDIT: Aw it went back to the apple logo and now it’s making weird clicking and beeping noises

EDIT 2: Got back to the welcome screen but I bet it will go back to the apple logo. I plugged it in and it’s on the charging screen. I think the red X will appear again

EDIT 3: I got to the do not disconnect screen and iTunes recognized it! I think I can restore it from here.

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Answer 10

metalteerex Author

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12 points

Sep 18, 2022 12:49 PM in response to turingtest2

When I first got it, I didn’t even know you could change it. A long time later I found out that you could. I never went out of my way to change it and I’ve heard ipod 6 and 7 is really hard to open. That’s why I never changed it.

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