Text messages and iCloud
Why did two text messages from same person recently appear on my ipad but not my iPhone?
iPhone 12 Pro
User profile for user:
J_Johnnyboy
User level:
Community Specialist
Hi caowenmd,
It sounds like you're missing conversations from your iPhone, but not on your iPad.
Go to Settings > Messages > Keep Messages > and make sure this is selected on your preferred amount of time: 30 Days, 1 Year, or Forever. If it is currently selected on 1 Year or 30 Days, when the iPhone needs additional storage, it will remove old conversations. Which is expected behavior.
If you're using Messages in iCloud, you can go to Settings > [Your Name] > iCloud to make sure Messages is enabled. Keep in mind, if these conversations have been deleted and you're using Messages in iCloud, there may be no way to restore them. As Messages in iCloud syncs these conversations, but does not back them up: Use Messages in iCloud
Turn on Messages in iCloud
To turn on Messages in iCloud, make sure that you've set up iCloud and are signed in with the same Apple ID on all your devices, and that you've turned on iCloud Keychain. You also need to use two-factor authentication with your Apple ID.
1) On your iPhone, iPad, or iPod touch
2) Go to the Settings app.
3) Tap your name.
4) Tap iCloud.
Turn on Messages.
Let us know if you run into questions.
Cheers!