When my iPhone is in flight mode, Music can’t find tracks I have downloaded when I search in ‘Library’, even when that song is currently playing…what’s going on?! Any ideas? See screenshot for an example, it’s happened with other tracks too.
Thanks!
iPhone 12 Pro, iOS 15
Hello drzwdwsk,
Being able to quickly search and locate a song in the Library is a great feature and you've come to a great place for help! Based on the issue you're facing, you'll want to complete the steps listed below. These steps are outlined in more detail via the link below. While the title of the article references a different issue than what you're experiencing, these steps are still very helpful for other application specific issues.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Let us know how that goes!
drzwdwsk,
Let's also temporarily disable Low Power Mode under the Settings > Battery menu to verify that feature isn't a contributing factor in this behavior: Use Low Power Mode to save battery life on your iPhone or iPad - Apple Support
Should that still persist, you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support
Take care.
Hi Todd0213,
Thanks for the suggestions. I tried all of them and Music is still behaving in the same manner.
Most songs downloaded to my phone cannot be found when offline. Note that these are not ‘purchased’ tracks, just from the Music subscription, though that shouldn’t make a difference.
It seems like an issue with searching in the app. Music is not great at searching generally, I find I often have to type the full name of an artist to locate a track whereas other streaming platforms have much better search results with just a key word.
Cheers
Thanks chuckbl,
That doesn’t seem to be it either. I’ll contact Apple Support.
Cheers
Music can’t find downloaded songs when searching offline
