Hasbro Scrabble App

Anyone figured out how to get rid of the sound in the updated Scrabble? It’s been my go to for years, but the sounds are awful! Thank you. (Posted 9/18/22)

Posted on Sep 18, 2022 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 11:05 AM

Hello leslie9195,


On the main screen of the app, tap your profile pic in the top left corner to bring up your profile. In the top right corner of your profile is a gear icon for settings. You should be able to turn off sounds there.


If not, let's try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


"


If the problem persists, we'd recommend reaching out to the app developer contact the app developer


Cheers.


1 reply
Question marked as Top-ranking reply

Sep 21, 2022 11:05 AM in response to leslie9195

Hello leslie9195,


On the main screen of the app, tap your profile pic in the top left corner to bring up your profile. In the top right corner of your profile is a gear icon for settings. You should be able to turn off sounds there.


If not, let's try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


"1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

 

2.Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

 

3.Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

 

4.Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.


"


If the problem persists, we'd recommend reaching out to the app developer contact the app developer


Cheers.


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