why does Apple news not work after subscribing to Apple One

Greetings -don-c-s1,

Thanks for updating us with that information. You're able to access the app, but some articles aren't able to be viewed, right?

This may be expected as some publications do require a direct subscription to view the articles. To be sure we're checking everything, which Apple One subscription do you have? Only the Premier Apple One subscription includes Apple News+, so confirm that you're signed up for that if you'd like to access Apple News+. You can locate more details on this here: Bundle Apple subscriptions with Apple One - Apple Support

Premier

• Apple Music

• Apple TV+

• Apple Arcade

• Apple News+ (if available in your region)

• Apple Fitness+ (if available in your region)

• iCloud+ with 2TB of storage

Individual

• Apple Music

• Apple TV+

• Apple Arcade

• iCloud+ with 50GB of storage

If you'd like to check the list of publications available with Apple News+, check out this link: Apple News+ - All Publications - Apple

Have a great day!

Hello -don-c-s1,

Thank you for reaching out in Apple Support Communities. Are you unable to access Apple News+ on both cellular data and Wi-Fi? If you're unable to access Apple News+ on both cellular data and Wi-Fi, we suggest to perform these steps:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Following these steps may help you to access Apple News+. Please let us know if that helps.

Kind regards.