Hey I lost my air pod case with my one of my AirPods in the case and can’t find the case but my phone keep telling me they can’t trace them but there with me

How can I find my airpods case when I think it’s dead and location is popping up for them but my phone says there with me

Posted on Sep 19, 2022 7:33 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2022 3:11 PM

Hello lowkey021,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with locating your lost AirPods. Check out the steps listed here to locate them using Find My: Find your lost AirPods - Apple Support


"If your AirPods are offline


If your AirPods are out of range or need to charge, you might see their last known location, "No location found," or "Offline."


You can't play a sound to find them, but you might be able to get directions to the location where they were last connected. If they do come back online, you get a notification on the iPhone, iPad, iPod touch, or Mac that you use with them.


Replace a missing AirPod or charging case

If you still can't find your AirPod or charging case, or if something is damaged, get the serial number and then contact Apple Support for a replacement. Then learn how to set up your replacement.

Learn more about AirPods pricing and service options"


Find My is the only service that can locate your missing AirPods. There is no other system to track them for you.


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Sep 22, 2022 3:11 PM in response to lowkey021

Hello lowkey021,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with locating your lost AirPods. Check out the steps listed here to locate them using Find My: Find your lost AirPods - Apple Support


"If your AirPods are offline


If your AirPods are out of range or need to charge, you might see their last known location, "No location found," or "Offline."


You can't play a sound to find them, but you might be able to get directions to the location where they were last connected. If they do come back online, you get a notification on the iPhone, iPad, iPod touch, or Mac that you use with them.


Replace a missing AirPod or charging case

If you still can't find your AirPod or charging case, or if something is damaged, get the serial number and then contact Apple Support for a replacement. Then learn how to set up your replacement.

Learn more about AirPods pricing and service options"


Find My is the only service that can locate your missing AirPods. There is no other system to track them for you.


We hope this helps.


Cheers!


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Hey I lost my air pod case with my one of my AirPods in the case and can’t find the case but my phone keep telling me they can’t trace them but there with me

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