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iPhone stuck

I have a frozen message banner at the top of my lock screen. I cannot log into my phone or use it at all. I have tried to restart the phone but the message banner is in the way of the slide button. I cannot unlock the phone because the screen is frozen and will not allow me to do anything on the phone.

iPhone 14 Pro, iOS 16

Posted on Sep 19, 2022 10:29 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2022 11:16 AM

ashwinrcs wrote:

I have a frozen message banner at the top of my lock screen. I cannot log into my phone or use it at all. I have tried to restart the phone but the message banner is in the way of the slide button. I cannot unlock the phone because the screen is frozen and will not allow me to do anything on the phone.

If your iPhone won't turn on or is frozen - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 19, 2022 11:16 AM in response to ashwinrcs

ashwinrcs wrote:

I have a frozen message banner at the top of my lock screen. I cannot log into my phone or use it at all. I have tried to restart the phone but the message banner is in the way of the slide button. I cannot unlock the phone because the screen is frozen and will not allow me to do anything on the phone.

If your iPhone won't turn on or is frozen - Apple Support

iPhone stuck

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