Apple Car play/Bluetooth

As far as today and since last Wednesday, this solution seems to work for me. I’ll see if it still does in an hour when I’ll take my car.

go to your car dealer and ask for a factory reset of the entertainment system.

mon your iPhone, forget the car associated in car play and Bluetooth settings.

restart your iPhone.

when factory reset of the car is done, pair again your phone and restart the car.

I also have noticed that if your network connection in 4G 5G is poor or if you are in an underground parking, CarPlay has issues to connect.

Guys

iOS 16.0.3 is out finally to fix the issue.

Will have to test though

Solved With iOS 16.0.3

Good evening everyone,

For my part, "sound" problem coming out when I give or receive a call with Apple CarPlay .... As if I were 5m from my iPhone 14 pro max on IOS 16.0.1. And no problem with my ex 13 pro max under 16.0.0. It is connected in an Audi A5 from May 2022. My interlocutor hears me very well when I'm on Bluetooth. I've tried almost all .... Hard reset of the phone, the MMI of the Audi, profile deleted (Audi-iPhone), restoration with backup and as new iPhone, change of the SIM card. I have no idea and Apple either. I think patch 16.0.1 is partly responsible

I just upgraded to iOS 16.0.2 (20A380) and I just tried a call via CarPlay to a friend who also upgraded to iOS 16.0.2 and it seems the issue is resolved. Im glad the team at Apple responded to this so quickly.

I am having the same problem (14 Pro Max). I thought maybe it was my truck (2017 F-250) or cable. I tested my phone in my wife’s GMC Denali and same issue with different cable. I reset/wiped the phone and still same issue. I then took my wife’s phone (13 Pro) and tried same cables in my truck and her suv and everything is fine. So it’s definitely something going on with the 14 models. I hope apple can fix this with an update.

The update to 16.0.3 is very promising as I heard from people that they can now hear me a lot better.. Glad to see Apple has stepped up here...

iPHONE 14 Pro Max. It is impossible to talk (hardly heard in the interlocutor) using Carplay BMW M8 2021, Skoda SuperB 2018. I've spoken to Apple support and that's the whole story.

1) Contact last week, 3 days after buying the phone (IOS16.01):

Questions about forgetting the phone in settings, bluetooth settings. Phone reset, multimedia system reset. Entire procedures. Did not help.

2) Phone on Sunday from Apple Support (I did not ask for contact IOS 16.02).

Very nice technician.

She has installed a bluetooth profile on the phone.

She did live tests (I was in the car) and confirmed the problem.

She said the technicians are researching and we're waiting.

3)Contact today at my request with Apple support. After passing point 1 with the junior technician, the senior technician P. Marcin joined the conversation.

I said that unfortunately it is not possible to talk on this phone in the car.

I asked to replace the device with a functional one - impossible

Then I asked for a repair - impossible (to be repaired in a few weeks, I asked what to do in these few weeks, the technician does not know. In Poland, it is $ 300 fine and 12 penalty points if you talk hand-held.)

Technician's suggestion: the car is bad. I say the IP12 Pro worked flawlessly, Iphone SE 2020 is still working, Android is working). I say a lot of people with other car brands have this problem too: answer: maybe they are using the same chip. :) Everything bad: apple good.

My proposal, take this phone from me, I will buy 13 pro max: there is no such possibility.

Please return the phone to seller: not possible because MediaMarkt will not accept Apple while it is running.

My suggestion: exchange me for another copy, maybe it will work: the technician answered NO.

I have to wait a few weeks for them to fix. I cannot return to the Authorized Service because: ATTENTION !!! THE PHONE IS FUNCTIONAL !!! (I would still pay for the diagnosis:))

Conclusion:

Apple Support will teach you how to send a text message, but in case of problems, they wash their hands. A phone that costs $ 1,680 in Poland.

They even lack the goodwill to satisfy a customer who is loyal to their products.

Whether you are buying a new one or a used one (maybe even better because the first owner will tire of the service) makes no difference because Apple has no responsibility or goodwill towards its customers. World Championship.

Both my iPhone 14 Pro Max and my wife’s 14 Pro Max are having this issue. Tested in multiple cars and was not an issue in those same vehicles with our 13 Pro Max phones. 16.0.1 and 16.0.2 did not resolve the issue.

I’m having the same issue on my 2020 Acura TLX. Upgraded to the 14 ProMax from an 11 and on every call, the other person tells me that I sound like I’m way to far away, they can’t hear me and they hang up or I sound like I’m in the bottom of a tunnel. Makes no difference if I call someone or someone calls me. I’ve been to the Acura dealership twice and they diagnose and say it’s not on their end. The cars Bluetooth call connection works fine. Other Acura technicians iPhones work fine when hardwired. Apple Music for the most part, works fine as well as Maps. Apple only tells me to wait on a fix.

I have the same problem. BMW 330 apple car play. I must reboot the phone most of the time for it to go away. Sometimes it does not even connect to car play without a reboot.

Looks like they have a fix in the IOS16 update. Trying it tonight

Unfortunately this is occurring on 2022 and 2023 cars. My friend is a car detailer, we tried several, ALL exhibit this issue. Not being a software engineer, but being logical, it seems to me there is some kind of setting that sets a level for the car microphone volume level, and it seems to be set too low. Hopefully Apple will address this, but so far the iPhone 14 Pro Max experience has been anything but the usual excellent Apple experience. The phone is glitchy, the CarPlay is just one of several issues.

Thank you. That is what we both have. For some reason or other the 16.0.2 helped with my car which is a 2019 Mercedes. The Apple customer support has not lived up to the high reputation. I spent over an hour on the phone and just like above they tried to blame the car. We’re also having issues with battery life and apps quitting and being a little buggy. This is just not the same Apple experience for us.