Apple Car play/Bluetooth

I have the same issue. I've tried it in several friends cars, wired and wireless CarPlay, its always the same. I've tried resetting the phone, resetting the network settings, etc. Nothing is helping. Its as if they have the car microphone sensitivity setting turned down to about 50%.

Unfortunately this is occurring on 2022 and 2023 cars. My friend is a car detailer, we tried several, ALL exhibit this issue. Not being a software engineer, but being logical, it seems to me there is some kind of setting that sets a level for the car microphone volume level, and it seems to be set too low. Hopefully Apple will address this, but so far the iPhone 14 Pro Max experience has been anything but the usual excellent Apple experience. The phone is glitchy, the CarPlay is just one of several issues.

Hello here from Germany. Have the same problem here (2x iPhone 14 pro max, iOS 16.0.1) with two different cars: Cupra Formentor (Seat Group) and a Ford Focus. Everything was fine before. Very inconvenient!!!

Good evening everyone,

For my part, "sound" problem coming out when I give or receive a call with Apple CarPlay .... As if I were 5m from my iPhone 14 pro max on IOS 16.0.1. And no problem with my ex 13 pro max under 16.0.0. It is connected in an Audi A5 from May 2022. My interlocutor hears me very well when I'm on Bluetooth. I've tried almost all .... Hard reset of the phone, the MMI of the Audi, profile deleted (Audi-iPhone), restoration with backup and as new iPhone, change of the SIM card. I have no idea and Apple either. I think patch 16.0.1 is partly responsible

I have the same problem in a new Grand Wagoneer. I replaced the phone thinking something was wrong with it. Same problem. The dealership thought it was the car (still in warranty) and just replaced the radio (I can't imagine what that cost), but the problem persists. I can't hear the person I'm calling over the car hands-free system, but they can hear me. I have to go to the iPhone speaker setting and enable the handset to talk and hear. Incredibly frustrating. Dangerous too.

I just upgraded to iOS 16.0.2 (20A380) and I just tried a call via CarPlay to a friend who also upgraded to iOS 16.0.2 and it seems the issue is resolved. Im glad the team at Apple responded to this so quickly.

I am having the same problem (14 Pro Max). I thought maybe it was my truck (2017 F-250) or cable. I tested my phone in my wife’s GMC Denali and same issue with different cable. I reset/wiped the phone and still same issue. I then took my wife’s phone (13 Pro) and tried same cables in my truck and her suv and everything is fine. So it’s definitely something going on with the 14 models. I hope apple can fix this with an update.

iPHONE 14 Pro Max. It is impossible to talk (hardly heard in the interlocutor) using Carplay BMW M8 2021, Skoda SuperB 2018. I've spoken to Apple support and that's the whole story.

1) Contact last week, 3 days after buying the phone (IOS16.01):

Questions about forgetting the phone in settings, bluetooth settings. Phone reset, multimedia system reset. Entire procedures. Did not help.

2) Phone on Sunday from Apple Support (I did not ask for contact IOS 16.02).

Very nice technician.

She has installed a bluetooth profile on the phone.

She did live tests (I was in the car) and confirmed the problem.

She said the technicians are researching and we're waiting.

3)Contact today at my request with Apple support. After passing point 1 with the junior technician, the senior technician P. Marcin joined the conversation.

I said that unfortunately it is not possible to talk on this phone in the car.

I asked to replace the device with a functional one - impossible

Then I asked for a repair - impossible (to be repaired in a few weeks, I asked what to do in these few weeks, the technician does not know. In Poland, it is $ 300 fine and 12 penalty points if you talk hand-held.)

Technician's suggestion: the car is bad. I say the IP12 Pro worked flawlessly, Iphone SE 2020 is still working, Android is working). I say a lot of people with other car brands have this problem too: answer: maybe they are using the same chip. :) Everything bad: apple good.

My proposal, take this phone from me, I will buy 13 pro max: there is no such possibility.

Please return the phone to seller: not possible because MediaMarkt will not accept Apple while it is running.

My suggestion: exchange me for another copy, maybe it will work: the technician answered NO.

I have to wait a few weeks for them to fix. I cannot return to the Authorized Service because: ATTENTION !!! THE PHONE IS FUNCTIONAL !!! (I would still pay for the diagnosis:))

Conclusion:

Apple Support will teach you how to send a text message, but in case of problems, they wash their hands. A phone that costs $ 1,680 in Poland.

They even lack the goodwill to satisfy a customer who is loyal to their products.

Whether you are buying a new one or a used one (maybe even better because the first owner will tire of the service) makes no difference because Apple has no responsibility or goodwill towards its customers. World Championship.

I am having this issue with a 2019 Honda Civic and the iPhone 14 Pro Max. People I have called report that they are having difficulty hearing me.

When I look at CarPlay in settings, I only see "Vehicle" display. Isn't it supposed to display the model of the car?

The car is bad?Typical Apple answer, so you have to change your $200,000 car to get the Carplay works? I got the same problem with my iPhone 14 Pro Max in my car but my friends and family who got iPhones 13 and below do not have this issue in my car, also I tried my brother's car with my phone and still have the issue.

It's clearly a software issue!

The radio was replaced in my Wagoneer to fix the issue. Still have the problem! Spent hours on the phone with Apple support - they concluded it was a software issue on the phone and that I’d have to wait. Was so disgusted, I went out and bought a Samsung android figuring that would solve the problem. Sadly, no. I give up. Is the car a lemon? But too many people are having this issue. Would be nice to have a definitive answer.

Thank you. That is what we both have. For some reason or other the 16.0.2 helped with my car which is a 2019 Mercedes. The Apple customer support has not lived up to the high reputation. I spent over an hour on the phone and just like above they tried to blame the car. We’re also having issues with battery life and apps quitting and being a little buggy. This is just not the same Apple experience for us.

Driving 2017 Chevrolet Camaro 2SS. Never had an issue with any of my previous iPhones and ADNROIDS (Galaxy S21 ULTRA), including iPhone 11 PRO MAX. I purchased iPhone 14 PRO MAX and now when I use Bluetooth people on the other side cannot hear me. They tell me the sound is muffled and that the volume of my voice is very low. I am 100% sure this has something to do with iOS 16 + new CarPlay + 14 PRO MAX (specifically).

Apple DO SOMETHING!

Same issue.

iPhone 14 pro max

(CarPlay in VW T-Roc 2020)

Tried to switch off BT, updated iOS to 16.0.2, no way to fix it.

I called Apple Support: they suggested some things to do (as switch off data connection, reset wifi connections,...) as call Siri and pump up the volume while Siri is talking.