You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Car play/Bluetooth

I just upgraded to the iPhone 14 pro max and ever since everyone complains they can barely hear me on CarPlay as if I’m whispering and on Bluetooth they say it’s louder but sounds like I’m in a wind tunnel and still difficult to hear. I am very disappointed as I had no trouble at all a few days ago on my iPhone 11 Pro Max. It’s obviously an issue with the new phone/iOS but what can I do about it? I already played around with all the settings/volumes I could find.

iPhone 14 Pro Max

Posted on Sep 19, 2022 4:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 5:57 AM

I have the same issue. I've tried it in several friends cars, wired and wireless CarPlay, its always the same. I've tried resetting the phone, resetting the network settings, etc. Nothing is helping. Its as if they have the car microphone sensitivity setting turned down to about 50%.

85 replies

Sep 30, 2022 7:27 AM in response to Jlhorowitz36

(1). We have 2x iPhone 14 pro max, both recently upgraded to iOS 16.0.1)

(2). Bluetooth no longer functions in our BMW X5 2022. We have tried everything - deleting phones on BMW system, entering iPhones as new devices, - nothing is working. The problem started the same day we upgraded to iOS 16.0.1). Our BMW is equipped with latest software. Moreover, until last week, prior to upgrading, these phones were working fine in the vehicle

(2). iPhone ear buds pro: one side stopped working after upgrading to latest software: the supposedly new atmos function (hold it next to your ear, move the phone around etc) - I couldn’t complete the steps and thereafter left ear bud stopped working. I have followed all reboot steps outlined by Apple, cleaned the devices, etc nothing is working.

Apple, what gives?

Oct 1, 2022 10:17 AM in response to frangiri

iPhone 14 Pro Max

iOS 16.0.2


2021 Subaru Outback Touring

BT connection


Same low volume problem with all iOS 16.x versions thus far.


Prior iPhone 13 Pro Max functioned normally, including after updating to iOS 16.0.


Haven’t tried CarPlay, since it only works on Subarus with a wired connection, which is inconvenient.

Oct 4, 2022 8:47 AM in response to Cromier

yes, you are right, there are workarounds, including also just using the speaker phone in the phone.


BUT


I think the complaining is justified and necessary


1- Apple hasn't addressed this yet on their own- so they need to be aware of the problem (indeed I spent 90 minutes on tech support and the person tried to blame everything but the problem)


2- Apple is the most valuable company in the world. And these are expensive products. This is just plain unacceptable.

Oct 4, 2022 10:11 AM in response to JGL1010

If we don’t tell them they won’t know to fix it and my original post also states when I unplug and use Bluetooth it was still difficult to be heard in other ways(all the background noise).


Also, a couple of conversations unplugged will kill your battery and when I pay what I pay for a phone I want them to know there is an issue and get it fixed. Bluetooth and CarPlay are NOT a new technology and I don’t understand why they would be having issues with it in the first place.

Oct 4, 2022 5:17 PM in response to Jlhorowitz36

Is there a work around… sure… is CarPlay wireless over Bluetooth for a majority of the users… No. therefore the function doesn’t work. It’s extremely annoying a phone over a thousand dollars doesn’t work when we try to use it. Apple please fix issue asap. Many of us rely on CarPlay working in conjunction with gps… the work around is not a long term or short term solution.

Oct 6, 2022 10:54 AM in response to Jlhorowitz36

Hello there, I wrote here in this community on the 21st of September about the issue. Today it's the 6th of october and NOTHING happend. I thought there will be quite fast an update (16.0.3 ???). I cannot use carplay to do phonecalls. That not acceptable anymore! If you don't care, I want my money back! After I spend two hours (in total) with the Apple support and also sent them my logfiles to help them. VERY disapointing.

Apple Car play/Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.