Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to reset phone with black screen

How do you reset the iPhone 13 pro when it has the black screen of death.

iPhone 13 Pro, iOS 15

Posted on Sep 19, 2022 6:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 6:04 PM

  • Press and quickly release VOLUME UP

   THEN

  • Press and quickly release VOLUME DOWN

   THEN

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply

How to reset phone with black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.