iPhone Photo Shuffle not working after iOS 16 Update

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Level 1

14 points

iPhone Photo Shuffle not working after iOS 16 Update

Hi. Does anyone else have this issue on ios 16 where if you make a lock screen with the photo shuffle and you choose the "people" you want pictures of displayed on lockscreen, the feature doesnt work?

it's my favorite thing about the new lockscreen options however very frustrating it doesnt work... :(

thank you.

it just stays at the loading screen of the "use featured photos" and never completes. See the pic i attached.

[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Sep 20, 2022 4:56 AM

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Answer 1

Top-ranking reply

yellowhd

Level 1

8 points

Oct 13, 2022 9:23 AM in response to Usandruha

Hello

when I try to do photo shuffle, only two people show up in the selection. Also, I only have like 4 pictures in the nature section, but I have hundreds of nature pictures saved

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Answer 2

Usandruha Author

Level 1

14 points

Oct 13, 2022 12:42 PM in response to yellowhd

I was never able to get mine to work. I had tried to fix it with three or four Apple customer service technicians, even one senior technician, and it was never resolved. You should look into your people album on your photos and see if at the bottom says “updating people”, because that seems to be the problem; it never finishes to index the faces of the people. So the problem really seems to be with the indexing not with the dynamic featured content. Hopefully, Apple will figure out this problem and make that new feature actually useful.

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Answer 3

Dec 4, 2022 3:28 PM in response to Sf83

Same for me too. If was working on iPhone X and 24 hours after I switched to iPhone 14 I do not get the options to shuffle buildings and nature. I only get the option to select people in my new iPhone 14. The OS is up to date.

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Answer 4

Sf83

Level 1

13 points

Nov 6, 2022 2:37 AM in response to Usandruha

So same for me! I had the iPhone 13 Pro with the new feature and it worked perfectly! I’ve just upgraded to 14pro and it doesn’t work..? Only giving me the option of scenery not people, cities, pets etc. yet it’s a brand new phone with the upto date software. I just don’t get it!

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Answer 5

Sep 20, 2022 5:46 AM in response to Usandruha

Are you using any third-party app for this? Organize and find your photos on your iPhone, iPad, or iPod ...

If you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly --> How to contact an app developer - Apple Support

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