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i can't find the code

I'm trying to set up a family account but it won't send me the code. It keeps saying that it's sending it to a trusted phone number or device, I double checked that the phone number attached to the account is correct but I'm still not getting any codes. Not in my email either. Help!

Posted on Sep 21, 2022 1:20 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2022 7:07 PM

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> Get a verification code and sign in with two-factor authentication - Apple Support

- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.

- Text or phone call to a trusted telephone number (any telephone; even landlines).

- Get a code from an Account Recovery Contact --> Set up an account recovery contact - Apple Support

- Instructions at the end about what to do if you cannot get a code and need to use account recovery.


If you lack a way to view a verification code but can still log into your Apple Account, you can add a way to get a code. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." Click here --> https://appleid.apple.com/

From: Two-factor authentication for Apple ID - Apple Support


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - How to use account recovery when you can’t reset your Apple ID password - Apple Support

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


If you still need assistance:

Contact Apple for help with Apple ID account security - Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


1 reply
Question marked as Top-ranking reply

Sep 21, 2022 7:07 PM in response to twisdprincesse

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> Get a verification code and sign in with two-factor authentication - Apple Support

- Use a Trusted Device: Mac, iPhone, iPad, Watch. Code is either generated automatically or manually using Settings on the Trusted Device.

- Text or phone call to a trusted telephone number (any telephone; even landlines).

- Get a code from an Account Recovery Contact --> Set up an account recovery contact - Apple Support

- Instructions at the end about what to do if you cannot get a code and need to use account recovery.


If you lack a way to view a verification code but can still log into your Apple Account, you can add a way to get a code. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." Click here --> https://appleid.apple.com/

From: Two-factor authentication for Apple ID - Apple Support


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - How to use account recovery when you can’t reset your Apple ID password - Apple Support

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


If you still need assistance:

Contact Apple for help with Apple ID account security - Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


i can't find the code

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