HUAWEI health app sync

Jediwwl wrote:

Help, fix this Please.

We are not folks that work for Apple, nor folks that work for Huawei, nor do we have access to the Huawei and Apple code involved. Contact Huawei support, as this is either their bug, or it’s an Apple bug they’re most familiar with. Or return this watch for a refund. Or wait for a fix from either Huawei or Apple; whichever vendor has the issue here.

Contact Fitbit and Huawei for assistance with Fitbit hardware and Huawei apps.

Contact a third-party vendor - Apple Support

They have the knowledge of the hardware and software, and have the source code to the app.

Jediwwl wrote:

Its very strange because in emails from Apple is „these forums are meant for technical questions that can be answered by the community”

"that can be"

So i understand that community dont know anything ? So why other people writing here and got same issues? We all gettnig frustrated. We are buying products and we want to use them. Too bad that No one from Apple TECH reads this maybe it would help some to fix a bugs quicker, duh.

It is frustrating for us too. If someone has an obscure software or hardware product, it is very unlikely that we know anything about it. It doesn't help if Apple engineers could see, because Apple can't do anything to fix problems with products that Apple didn't make.

On the other hand, if you have a problem with an Apple product, we can help. For example, here was a very similar question regarding Apple's own Health app in iOS 16. I was able to find the cause and supply a fix pretty quickly. But I don't have any Huawei products I could use to look for a fix.

There’s another problem report recently posted here about an apparent issue with Apple Health app XML.

If that’s also affecting Huawei/Fitbit, there’ll need to be some remedial work and an update provided from the folks at Apple.

There is a same problem with huawei health and iOS health in my case. Iam using huawei watch 3 gt pro For my bike workouts. It perfectly saves workouts in huawei health but there is a problem with syncing huawei health -> iOS health. Problem is since i updated iOS to 16 and all the latest versions. I also give all permisions to huawei app and tried a factory reset my watch, pair again and still nothing. Help, fix this Please.

Thanks go usless help. I also wrote a ticket to Apple so dont be rude Please iam trying to find a solution For my case. This is community and i saw that its not only my problem. Maybe someone from support will ser this and fix it!

Jediwwl wrote:

Thanks go usless help. I also wrote a ticket to Apple so dont be rude

I explained what this forum is. I stated a fact. In what way was I rude?

Maybe someone from support will ser this and fix it!

No, Apple support doesn't read here. If you want to contact them, use the "Get Support" link at the top right of every page of these forums.

tomlem27 wrote:

Can you help me ?

No.

This is a user-to-user support forum for Apple products. This is one of the places where you are least likely to find anyone who knows anything about the Huawei Fit Watch or the Huawei Health App. You need to contact Huawei support. We just don't know.

Its very strange because in emails from Apple is „these forums are meant for technical questions that can be answered by the community”

So i understand that community dont know anything ? So why other people writing here and got same issues? We all gettnig frustrated. We are buying products and we want to use them. Too bad that No one from Apple TECH reads this maybe it would help some to fix a bugs quicker, duh.

Jediwwl wrote:

So i understand that community dont know anything ? So why other people writing here and got same issues?

It's a big community. Someone may know something or not. And because it's so busy, people who do know may not see your post.

We all gettnig frustrated. We are buying products and we want to use them.

I'm sorry you're frustrated. However, that's no reason to take it out on other people.

Too bad that No one from Apple TECH reads this maybe it would help some to fix a bugs quicker, duh.

That is not the purpose of these forums. If you want Apple Support to be aware of the issues you're having, you'll need to contact them directly using the "Get Support" link at the top right of every page (as I explained above). Maybe if everyone who has this problem reported it to Apple, it would get fixed more quickly. Duh.

tomlem27 wrote:

Huawei says that this is apple technical service that can help on the data sync from Huawei Health to Apple Health app…

This is a user-to-user forum. It is not Apple Tech Support.

Ok tnx tomlem27