Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Apple-watchissue
Apple-watchissue Author
User level: Level 1
8 points

iPhone 14 pro

Anyone having issues with the iPhone 14 pro? A few issues I’m having are not being able to access the Apple care option it just says cannot connect. Another is when I’m customizing my Lock Screen there’s supposed to be a focus option there that isn’t showing. My music doesn’t play when pressed. There’s just a delay and it takes more than 10 seconds for a song to play. My screen seems to be glitchy sometimes? Not sure how to describe it but the swiping up or down isn’t smooth sometimes. I just got this phone. It hasn’t been dropped nor damaged. Yet it’s still giving me issues…

iPhone 14 Pro

Posted on Sep 22, 2022 4:05 AM

Reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,626 points

Posted on Sep 22, 2022 5:18 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Since you have multiple issue,s please take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

View in context

Similar questions

1 reply
Question marked as Best reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,626 points

Sep 22, 2022 5:18 AM in response to Apple-watchissue

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Since you have multiple issue,s please take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

Reply

iPhone 14 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up