How to you stop emails going into Trash when they are from close relatives whose names are in your contact list?

How to you stop emails going into Trash when they are from close relatives whose names are in your contact list?


iMac 21.5″, macOS 10.13

Posted on Sep 22, 2022 5:16 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2022 12:02 PM

Hi paulfromtenbury wells,


For help with mail messages ensure the contacts aren't blocked with the steps below found in the article here: Block or unblock senders in Mail on Mac - Apple Support


"Unblock senders

  1. In the Mail app  on your Mac, select a message from the sender you want to unblock.
  2. Move the pointer next to their name in the message header, click the arrow, then choose Unblock Contact.


You can also remove senders directly from the list of blocked senders. Choose Mail > Preferences, click Junk Mail, then click Blocked."


Be sure to also check for any Smart Mailbox settings with the help of the guide here: Use Smart Mailboxes in Mail on Mac


Moreover if the mail was marked incorrectly as junk, follow the directions here: Reduce junk mail in Mail on Mac - Apple Support


Best.



1 reply
Question marked as Top-ranking reply

Sep 25, 2022 12:02 PM in response to paulfromtenbury wells

Hi paulfromtenbury wells,


For help with mail messages ensure the contacts aren't blocked with the steps below found in the article here: Block or unblock senders in Mail on Mac - Apple Support


"Unblock senders

  1. In the Mail app  on your Mac, select a message from the sender you want to unblock.
  2. Move the pointer next to their name in the message header, click the arrow, then choose Unblock Contact.


You can also remove senders directly from the list of blocked senders. Choose Mail > Preferences, click Junk Mail, then click Blocked."


Be sure to also check for any Smart Mailbox settings with the help of the guide here: Use Smart Mailboxes in Mail on Mac


Moreover if the mail was marked incorrectly as junk, follow the directions here: Reduce junk mail in Mail on Mac - Apple Support


Best.



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How to you stop emails going into Trash when they are from close relatives whose names are in your contact list?

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