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My iPhone won’t accept FaceTime or calls from my son.

My iPhone won’t accept FaceTime or calls from my son. When he calls It does not show a missed call. I do have do not disturb timed from 22 :00 to 7am but if I cancel this it makes no difference. Any thoughts?

iPhone 11 Pro Max

Posted on Sep 22, 2022 11:54 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2022 11:52 PM

Hi Mary-anne224,

Welcome to the Apple Community.


Re: Any thoughts?


You might want to check the calls have not somehow become accidentally "blocked"

If so, you could "unblock" your son's access


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Block calls and messages from certain people – Apple Support


Detect and block spam phone calls - Apple Support

________________________________________________________________________________


There may be a setting in use that is limiting calls from people who are not listed in your contacts:


Discussion thread about access to that setting:

how to block calls that are not in my con… - Apple Community


You might want to check that your son is properly listed in your "Contacts": app.

Manage and delete contacts on your iPhone, iPad, or iPod touch - Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Sep 22, 2022 11:52 PM in response to mary-anne224

Hi Mary-anne224,

Welcome to the Apple Community.


Re: Any thoughts?


You might want to check the calls have not somehow become accidentally "blocked"

If so, you could "unblock" your son's access


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support


Block calls and messages from certain people – Apple Support


Detect and block spam phone calls - Apple Support

________________________________________________________________________________


There may be a setting in use that is limiting calls from people who are not listed in your contacts:


Discussion thread about access to that setting:

how to block calls that are not in my con… - Apple Community


You might want to check that your son is properly listed in your "Contacts": app.

Manage and delete contacts on your iPhone, iPad, or iPod touch - Apple Support


All the best :-)

My iPhone won’t accept FaceTime or calls from my son.

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