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I have my Apple Watch to my old phone and I have a new phone and now I can’t pair my Apple Watch to my new phone because I don’t remember my old Apple ID

I have a new phone and I’m trying to connect it to the new phone and I don’t have my old phone or remember the Id for activation lock

iPhone 12 Pro Max, iOS 15

Posted on Sep 22, 2022 6:01 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2022 10:25 PM

Request additional support for unlocking your device -

https://al-support.apple.com/#/additional-support


If you can't gain access to the Apple ID that paired the watch to the phone, take the watch and the original receipt showing the serial number, plus your photo ID to an Apple Store and request that they remove the Activation Lock for you.


M1 Mac mini, macOS 12.6; Watch, series 5 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Sep 22, 2022 10:25 PM in response to nataija176

Request additional support for unlocking your device -

https://al-support.apple.com/#/additional-support


If you can't gain access to the Apple ID that paired the watch to the phone, take the watch and the original receipt showing the serial number, plus your photo ID to an Apple Store and request that they remove the Activation Lock for you.


M1 Mac mini, macOS 12.6; Watch, series 5 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2

I have my Apple Watch to my old phone and I have a new phone and now I can’t pair my Apple Watch to my new phone because I don’t remember my old Apple ID

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