My iPhone 11 disconnects Wifi while using facetime calls. Wifi comes back immediately as soon as the call is finished. This problem started to appear after IOS 16.0 update.
I have tried to reset n/w settings and enabled disabled Wifi calling. Nothing has worked in favor.
Kindly suggest a resolution.
iPhone 11
Hi somya48, We appreciate you reaching out to us. We understand that your device disconnects from your Wi-Fi network when on a FaceTime call.
Are you experiencing this issue on multiple Wi-Fi networks?
If yes, we recommend that you check for a software update.
While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues.
Kindly secure a backup and update.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
Take care!
somya48,
Thanks for the update. In that case, the next step will be to Contact Apple Support directly for further assistance.
Take care.
Hi
thanks for the revert. I am on lastest version of ios16 and also i have tested the issue on multiple networks. The issue still exists.
could you please suggest a alternate solution?
Iphone11-Facetime disconnects Wifi and try to use cellular data-After IOS16 update
