iPhone "Unable to Download Episode" and "There’s a problem loading this content" errors on Apple TV app.

In the Apple TV app on my iPhone 14 Pro Max. In a SpongeBob SquarePants episode that was purchased recently, the video stops randomly and a "There was a problem loading this content." message comes up sometime during the episode. Also, when attempting to download some episodes of SpongeBob SquarePants on the iPhone, it stops downloading after it just started, and a "Unable to Download Episode" message comes up each time. I tried a few things, like changing some of the Apple TV settings, resetting the iPhone, reopening the app after closing it, to no avail. No idea whether that is just a bug in the app itself or not.


Any suggestions about a possible fix for these issues?


thanks.



iPhone 14 Pro Max

Posted on Sep 23, 2022 6:09 AM

Reply

Similar questions

1 reply

Sep 25, 2022 3:08 PM in response to VinnyH7

Hi VinnyH7,


Welcome to Apple Support Communities. We understand you haven't been able to download or view a particular episode through the Apple TV app on your iPhone.


Besides the steps you've already walked through, we have additional steps in the article below:


If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps - Apple Support


Reply back if you have further questions.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone "Unable to Download Episode" and "There’s a problem loading this content" errors on Apple TV app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.