Payment declined; have money but telling me I need to updat payment info

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Payment declined; have money but telling me I need to updat payment info

I had a twitch sub try and come out, but the payment declined because it was before I got paid. Now I have the money, but I can’t re-sub without removing every sub over various apps to remove and re-add the card since that’s the only way that I can see to fix the issue. Is there another way to make the payment go through, or do I have to cancel everything and re-sub again once I add the card back in?

iPhone 13, iOS 16

Posted on Sep 23, 2022 1:12 PM

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Answer 1

lexOS1

Community Specialist

Sep 26, 2022 9:24 AM in response to lonelyMentality

Hi lonelyMentality,

Thank you for participating in the Apple Support Communities. If your payments declined and you want to subscribe again, here are a few steps to help:

Confirm that you have already followed the steps here to see if it helps: If your payment method is declined in the App Store or iTunes Store - Apple Support
Manage your subscriptions with the steps listed here: Manage App Store purchases, subscriptions, settings, and restrictions on iPad - Apple Support
If the issue persists, contact Apple Support here: Contact - Official Apple Support

Have a great day.

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Payment declined; have money but telling me I need to updat payment info

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