Why did my iPhone 14 screen go black?

I had the problem and none of the regular solutions actually fixed the issue for me, they just made it a bit better for a short time. The two things that actually fixed it for me were

• Back up the device (to the cloud or local computer or whatever), reset the device and set up from scratch again, during the setup process restore your data from the backup

• Changing the Home/Lock Screen to standard images

I'm not sure which of these things actually fixed it for me but one (or both combined) definitely has, my phone has been working without any issues for 2 months (I charge it overnight and don't force close any apps)

I haven't tried changing the Home/Lock Screen images back to a custom image yet, I'm happy with the new 'Earth Detail, Astronomy' screen I have, I'll probably try it one day to check though.

Worked for me. Kept it on the usb charger for about 3 hours and kept force starting until something happened.

Thank you!

I just experienced this for the first time with my iPhone 14 Pro Max. Screen completely blackened 1/7/24. I definitely thought this issue would have been taken care by now. Happy New Year! Looks like this has been ongoing for quite sometime. However the volume ⬆️ once ⬇️ once holding power button until Apple logo appears. Seems to work, this worries me. I can not depend on my phone to be my main alarm. Thank goodness this happened on a Sunday and not a school/ workday for myself and kids. There has to be some type of solution by this time Apple. If not I believe this phone should be recalled. How about you?!

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

Ask Siri to turn up the brightness. A slider will appear on the screen.

Slide to turn up the brightness on the screen.

It won’t stop the issue from happening again, (happened to me, again, this morning) but it works. You won’t have to reboot your phone.

exactly same thing just happened to me and the volume up and volume down and power button thing worked, but this is not good, this is actually a big problem, cause we have no idea is it will kip happening

There is an easy fix for this. It won’t stop it happening again, but you won’t have to reboot your phone. Tell Siri to brighten your screen.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

You won’t see the Siri animation on the screen - the screen will still be black.

While holding the button down, ask Siri to turn up the brightness - Actually say:

“Turn up the Brightness.”

Even though the screen is black, a slider will appear on the screen.

Slide the slider, to the right, to turn up the brightness on the screen.

It won’t stop the issue from happening again, but it works. You won’t have to reboot your phone.

this hasn’t happened to my iphone14Pro, lately. I switched from an after-market platform wireless charger back to the Apple MagSafe magnetic disc charger.

Just happened to me. Thanks to everyone that said up, down, power. Worked first try.

I did have my phone on a old Deltaco wireless charger that dosent always want to charge (have to move around phone before it starts charging). But this is first time phone went black.

Apple Store. AT&T stores are staffed with sales people, not technicians.

And repeating my post, directly above yours:

While it is called an iPhone, it is actually a very powerful pocket-sized computer that can incidentally make phone calls. And like all computers, it will crash occasionally, and that’s what happened. To minimize the probability of that happening it may pay to restart it occasionally (weekly, for example)→Restart your iPhone - Apple Support

Restarting will also frequently fix slow response problems, just like it does on bigger computers.

My screen went black. Panic at 3am. I kept on doing suggest recovery technique - quickly push up volume, down volume and hold rt on/off for a 40-60seconds. Finally worked after 2hours. No explanation. Is there anything I can do to prevent this from happening again. Trying to contact support was a non event. Thoughts??

I also have an iPhone 14 Por Max that decides to black out also. Sometimes it's in the middle of the day and sometimes when I take it off the charger in the morning as it did today. The phone is still on, and Siri is active. I've activated her with the power button and asked her to turn the brightness all the way up. She said she did it, but it doesn't get brighter.

With all that said, I've found the easiest way to correct the problem.

Activate Siri with the power button and tell her to turn the phone OFF. She will verify your request then turn it off. Wait about 5 seconds then hold the power button to turn your phone back on. All will be back to normal.

This happened to me this morning too, alarm was going off but screen wasn’t working to turn it off. I tried to plug it in and stuff but that didn’t work, I also didn't have anything to look up how to reset and forgot how to. I pulled out my MacBook to search it and thought maybe syncing them would help and my screen came back on!

I asked Siri to restart the phone and it worked.

Take it down to an apple shop. Fixed mine in minutes and saves you a heck of a lot of stress

This is my issue! I can fix with up down long press but it shouldn’t happen! Never did before recent IOS update!

I owned my iPhone 14 Pro for around 2 weeks when the screen started randomly blacking out while I was in the middle of using it. Initially it did it mostly when I was reading something in landscape mode, then it was truly random. Usually, all it took to get my screen responsive again was pressing the sleep button twice slowly. As such, I didn't think this was the BSOD problem, though I couldn't find any other search results online that mentioned the screen going black temporarily.

Yesterday, for the first time, the screen went black and was unresponsive (it wouldn't come back after pressing the sleep button 2 times slowly). I tried the trick many people mentioned for a forced restart (up volume, down volume, hold the sleep button) and it didn't work (I held the sleep button pressed for a while and nothing happened). After about 15 minutes, the screen became responsive again. I immediately did a backup.

Today, I went to Best Buy to get the phone exchanged (I was still within the exchange period). The phone started acting up again while I was there. Thankfully it was on long enough for me to turn off Find My iPhone and for the salesperson to get my IMEI ID off the phone before it became unresponsive for good! They had a Geek Squad person try to do a force restart but he wasn't successful. We kept at it during the whole exchange process (I was there for more than an hour) but it never came back on. FWIW, I had the latest iOS installed (16.1.2 at the time) and there was plenty of storage space available.

Hopefully the glitch was with the first phone and the 2nd won't have this issue. I was lucky in many ways with this one since I was still within the exchange period and my local Best Buy still had a few iPhone 14 Pro's in stock (my local Verizon store has been out of stock for a while).