Why did my iPhone 14 screen go black?

So this happened to me for the first time last night (21APR2023) while charging overnight, bedside. iOS 16.4.1. I had to repeat the vol up, vol down, hold side button multiple times before the iPhone 14 Pro finally rebooted.

For those of us that use our iPhone 14 Pro for a wake up alarm, this is a HUGE problem as your alarm will obviously not go off when you have the BSOD!.... Fortunately, I was scheduled to get up that same time as my wife today; so, her iPhone alarm went off. Thus, we weren't late for work & school. But, most of the time I get up an hour before she does... so, I would have overslept if I were on my normal schedule today...

mukhitdin48 wrote:

No its not. Today i was at school after the class i pulled my phone out of my pocket to realize i got black screen( i unboxed it yesterday and never used wireless charging) apple should this and give us clear information abt how to fix it

You mean like this→If your iPhone won't turn on or is frozen

I had the problem and none of the regular solutions actually fixed the issue for me, they just made it a bit better for a short time. The two things that actually fixed it for me were

• Back up the device (to the cloud or local computer or whatever), reset the device and set up from scratch again, during the setup process restore your data from the backup

• Changing the Home/Lock Screen to standard images

I'm not sure which of these things actually fixed it for me but one (or both combined) definitely has, my phone has been working without any issues for 2 months (I charge it overnight and don't force close any apps)

I haven't tried changing the Home/Lock Screen images back to a custom image yet, I'm happy with the new 'Earth Detail, Astronomy' screen I have, I'll probably try it one day to check though.

Worked for me. Kept it on the usb charger for about 3 hours and kept force starting until something happened.

Thank you!

I just experienced this for the first time with my iPhone 14 Pro Max. Screen completely blackened 1/7/24. I definitely thought this issue would have been taken care by now. Happy New Year! Looks like this has been ongoing for quite sometime. However the volume ⬆️ once ⬇️ once holding power button until Apple logo appears. Seems to work, this worries me. I can not depend on my phone to be my main alarm. Thank goodness this happened on a Sunday and not a school/ workday for myself and kids. There has to be some type of solution by this time Apple. If not I believe this phone should be recalled. How about you?!

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

Ask Siri to turn up the brightness. A slider will appear on the screen.

Slide to turn up the brightness on the screen.

It won’t stop the issue from happening again, (happened to me, again, this morning) but it works. You won’t have to reboot your phone.

exactly same thing just happened to me and the volume up and volume down and power button thing worked, but this is not good, this is actually a big problem, cause we have no idea is it will kip happening

There is an easy fix for this. It won’t stop it happening again, but you won’t have to reboot your phone. Tell Siri to brighten your screen.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

You won’t see the Siri animation on the screen - the screen will still be black.

While holding the button down, ask Siri to turn up the brightness - Actually say:

“Turn up the Brightness.”

Even though the screen is black, a slider will appear on the screen.

Slide the slider, to the right, to turn up the brightness on the screen.

It won’t stop the issue from happening again, but it works. You won’t have to reboot your phone.

this hasn’t happened to my iphone14Pro, lately. I switched from an after-market platform wireless charger back to the Apple MagSafe magnetic disc charger.

Just happened to me. Thanks to everyone that said up, down, power. Worked first try.

I did have my phone on a old Deltaco wireless charger that dosent always want to charge (have to move around phone before it starts charging). But this is first time phone went black.

Apple Store. AT&T stores are staffed with sales people, not technicians.

And repeating my post, directly above yours:

While it is called an iPhone, it is actually a very powerful pocket-sized computer that can incidentally make phone calls. And like all computers, it will crash occasionally, and that’s what happened. To minimize the probability of that happening it may pay to restart it occasionally (weekly, for example)→Restart your iPhone - Apple Support

Restarting will also frequently fix slow response problems, just like it does on bigger computers.

My screen went black. Panic at 3am. I kept on doing suggest recovery technique - quickly push up volume, down volume and hold rt on/off for a 40-60seconds. Finally worked after 2hours. No explanation. Is there anything I can do to prevent this from happening again. Trying to contact support was a non event. Thoughts??

I also have an iPhone 14 Por Max that decides to black out also. Sometimes it's in the middle of the day and sometimes when I take it off the charger in the morning as it did today. The phone is still on, and Siri is active. I've activated her with the power button and asked her to turn the brightness all the way up. She said she did it, but it doesn't get brighter.

With all that said, I've found the easiest way to correct the problem.

Activate Siri with the power button and tell her to turn the phone OFF. She will verify your request then turn it off. Wait about 5 seconds then hold the power button to turn your phone back on. All will be back to normal.

This happened to me this morning too, alarm was going off but screen wasn’t working to turn it off. I tried to plug it in and stuff but that didn’t work, I also didn't have anything to look up how to reset and forgot how to. I pulled out my MacBook to search it and thought maybe syncing them would help and my screen came back on!

I asked Siri to restart the phone and it worked.

Take it down to an apple shop. Fixed mine in minutes and saves you a heck of a lot of stress