Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

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Posted on Oct 8, 2022 7:55 AM

I saw a tutorial ; press the up volume button once then the down volume once and hold the power button on the right side until you see the Apple logo. This resets the iPhone. It’s a firmware bug. I hope Apple fixes this soon. I had a mini melt down

210 replies

Feb 11, 2023 3:53 PM in response to FrustratedMary

Absolutely. Aside from this forum I don't know how else to get the problem to their attention. I chatted with a specialist who convinced me that despite the phone presenting this issue there is nothing wrong w the phone and if it happens again to just go to the Genius Bar. Based on what I've read here it sounds like they don't know either. If we all complain enough maybe something, eventually. But yeah, it feels like a $1k prototype. Since turning off AOD, I haven't had the BSOD, but I shouldn't have to turn off a feature that sold me the phone just to use the device period.

Jul 12, 2023 6:25 PM in response to joanne806

The “solution” Apple Support gave me was to regularly close all apps and NOT charge my phone overnight. She “guaranteed” this prevent the issue from recurring. That’s what I’ve been doing for several weeks now and haven’t had the issue since. It’s a hassle to ensure you charge up before bed or as soon as you get up, so I wouldn’t consider it a win. Very disappointed with Apple

Feb 21, 2023 4:24 AM in response to flb777

I experienced the same condition this am. I changed charging cables; still nothing. my bride tried the ‘hard/forced’ restart, to no avail. I tried the same procedure, as advocated via Google … I was relieved to see the logo magically appear, FINALLY! Should (not) have to start the day w/ this type of failure. I am hopeful this doesn’t become chronic!

Apr 23, 2024 8:00 AM in response to flb777

I had this same problem with my iPhone 14 tonight. It was showing anything when i was touching the screen, I tried to press both volume and side lock buttons together but I could listen only vibration which is actually making calls to emergencies. I was worried if it was making calls to emergency while I was pressing side buttons but no screen showing. Then I grab my partner's phone to call my self then my phone's screen turned on.

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Why did my iPhone 14 screen go black?

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