Why did my iPhone 14 screen go black?

My phone was not charging when I got the black screen. It had about 70% charge. I could tell the phone was still alive because I plugged it in and it made the blipping sound that it does when you plug it in. I hit a few buttons randomly, not having read the thread about which buttons to hit, then just left it for about 45 minutes. The screen just suddenly came alive.

I’m having the same problem. The reset doesn’t work. A normal shut down does the same thing. I close all apps so it won’t over heat and that doesn’t work. Is this black screen harmful to the phone, is it the phone or is it the upgrades. Apple needs to get a solution to this problem and quick. Can I exchange my phone?

Happened to me while my 14 pro max was charging. In the morning noticed the “always awake” or whatever you call it screen was completely black. Used a different charger, tried resetting it nothing. Then found the volume up, volume down, then hold down side power button and it worked after a few seconds. Caused a panic, but luckily was an easy fix

exactly same thing just happened to me and the volume up and volume down and power button thing worked, but this is not good, this is actually a big problem, cause we have no idea is it will kip happening

This worked for me. Thank you as I had no idea what had happened. My phone too stopped working overnight and this is the only solution that actually worked.

Thank you.

Btw, do you happen to know what caused this glitch?

My iPhone 11 Pro Max started doing this around Thanksgiving so I took it into the AT&T store where I purchased they did not know what was going on. They talked me into buying a brand new phone which took a month to receive. I just received my phone Saturday and have it set up, and now it is doing the same thing it is not on my lock screen. It is my home screen that continues to go black and I have to constantly re-said it. If this is an issue that can be repaired I would’ve never spent the money on a brand new phone And would have kept my old one but now I’ve had this phone less than two days and it is doing the same thing for the amount of money. The Apple products cost. There should be no reason that an absolutely brand new phone it was just set up yesterday on January 2nd Should be doing this 🤬

There is an easy fix for this. It won’t stop it happening again, but you won’t have to reboot your phone. Tell Siri to brighten your screen.

On your iPhone 14, press and hold the button on the right side of the phone - It will engage Siri.

You won’t see the Siri animation on the screen - the screen will still be black.

While holding the button down, ask Siri to turn up the brightness - Actually say:

“Turn up the Brightness.”

Even though the screen is black, a slider will appear on the screen.

Slide the slider, to the right, to turn up the brightness on the screen.

It won’t stop the issue from happening again, but it works. You won’t have to reboot your phone.

this hasn’t happened to my iphone14Pro, lately. I switched from an after-market platform wireless charger back to the Apple MagSafe magnetic disc charger.

This is a problem with all iPhone 14s. See if you can take phone back and get refund on new phone. Some places give you a few days if you want to return. I have only had the black screen of death happen once on my iPhone 14. Hoping it does not happen again. iPhone needs to either fix this problem or give us new iPhones when iPhone 15 comes out to replace our messed up iPhones.

I encountered this same issue. My iPhone 14 Max Pro on iOS 16.2 died while it was charging overnight. I had a mini meltdown early in the morning... Apple should reimburse me for mental distress *lol*

Found the workaround fix in this thread - press the up volume button once then the down volume once and hold the power button on the right side until you see the Apple logo. This resets the iPhone.

My new iPhone 14 pro max has had the BSOD for the second day now and have had to shut it down and turn it back on multiple times. It's getting annoying. May I ask if anyone has an alternative solution to this issue? Should I waste my time at Best Buy and see if Geek Squad can do anything?

This is the only suggestion that got mine to turn on (plugging it into my Mac). Phone was at 63%. I still don't know what happened or how to keep it from happening again other than don't leave it on the charge overnight? I hope Apple releases something helpful soon.

I'm so disappointed. My new (less than a month old) iPhone 14 Pro Max started going dark on its own today. After reading comments, I've been able to correct issue by turning off and restarting but have had to do this multiple times. It goes right back to dark after awhile. What do I need to do? Do I need a new phone? I've paid too much money to have to deal with this kind of issue. Now I'm worried about what else might go wrong with it.

i’ve posted a method to get past the black screen event, several times on this forum thread. I had this happen four or five times, in the months after I bought my 14pro. The method, using Siri, fixes the problem, instantly, every time. I upgraded to the latest firmware and switched to using the Mag Safe charger, the problem hasn’t happened in quite some time. When this was happening, to my phone, I was using a wireless charger - a platform thing that you lay the phone on, to charge, but not Mag Safe - the Apple brand magnetic disc charger. Don’t know if it was the firmware update or the Mag Safe charger that fixed the problem. What charging method do you use? If it happens again, ask SIRI, to turn up the brightness, for you, and see what happens.

Unfortunately with the new iPhone 14 they don’t tell you when receiving it or in the box, that when force restarting your iPhone, like the iPhone 12 and 13 it was press and hold the volume up button and then the power button at the same time. And it magically went back on. With the 14, what you have to do is different. Quickly press and hold the power on and volume up button at the same time, then quickly press the power on and volume down switch. Found this on the support.Apple.com webpage. My phone showed the Apple logo and and here I am 🥰

My iPhone 14 Pro Max is doing the same thing. I've had it three days. It goes black randomly and fixes itself for awhile when I turn on/off the phone. I am trying to update it and the 16.3 preparing update is taking forever. Frustrating!