Why did my iPhone 14 screen go black?

i’ve posted a method to get past the black screen event, several times on this forum thread. I had this happen four or five times, in the months after I bought my 14pro. The method, using Siri, fixes the problem, instantly, every time. I upgraded to the latest firmware and switched to using the Mag Safe charger, the problem hasn’t happened in quite some time. When this was happening, to my phone, I was using a wireless charger - a platform thing that you lay the phone on, to charge, but not Mag Safe - the Apple brand magnetic disc charger. Don’t know if it was the firmware update or the Mag Safe charger that fixed the problem. What charging method do you use? If it happens again, ask SIRI, to turn up the brightness, for you, and see what happens.

Unfortunately with the new iPhone 14 they don’t tell you when receiving it or in the box, that when force restarting your iPhone, like the iPhone 12 and 13 it was press and hold the volume up button and then the power button at the same time. And it magically went back on. With the 14, what you have to do is different. Quickly press and hold the power on and volume up button at the same time, then quickly press the power on and volume down switch. Found this on the support.Apple.com webpage. My phone showed the Apple logo and and here I am 🥰

My iPhone 14 Pro Max is doing the same thing. I've had it three days. It goes black randomly and fixes itself for awhile when I turn on/off the phone. I am trying to update it and the 16.3 preparing update is taking forever. Frustrating!

I've just woken up and realised that my phone had gone blank also. Got so worried and didn't know what had happened. I had it happen too my old XR when they were first out. I've only had the 14 for a not even a week yet and sold my old one.

Got so panicked. Glad someone wrote how too reboot it, as I didn't have any idea how too do it on this Iphone yet.

So silly that this has too happen, let's just hope that Apple fix the issue ASAP!

Same thing happened today to me (iPhone 13) - in my case, I assume it has to do with Optimized Battery Charging overnight because when I connected my phone to Mac and did the trick with Up/Down and then Side buttons, the battery level was 79% - the phone should have charged itself to 80% but instead of continuing charging several hours later to 100% (as it usually does) it just died. Can be such a let down and definitely a reason for a mini heart attack

Thank you so much. This worked for me. Quickly press and release first the volume up then the volume down then hold the 'sleep button' (The Sleep Button is the single button on the right side with screen facing you.) Worked in 20 seconds.

Ok so this just happened to my 14 Pro Max. Thank you all for putting the fix here, but what a crappy way to start the day. I was dumbfounded! I’m thankful that I was able to get online and research the problem on my other Apple device.. Otherwise, what if a person ONLY has an iPhone and no other means to get online? You’d be completely disconnected from the world. I read another post where the person said that they had a mini meltdown over this, Lol.. I can definitely relate now.

Am I the only one that thinks it is odd that you spend around $1000 on a product that present’s defective behavior? We all seem to be overwhelmingly patient with Apple as they use us as genuine pigs on their iPhones that perhaps were not ready for release.

Absolutely. Aside from this forum I don't know how else to get the problem to their attention. I chatted with a specialist who convinced me that despite the phone presenting this issue there is nothing wrong w the phone and if it happens again to just go to the Genius Bar. Based on what I've read here it sounds like they don't know either. If we all complain enough maybe something, eventually. But yeah, it feels like a $1k prototype. Since turning off AOD, I haven't had the BSOD, but I shouldn't have to turn off a feature that sold me the phone just to use the device period.

I am using iPhone 14, all of sudden my battery draining fast.. even i don't have much app's, i went to apple store and they were also not able to find any issues... with in 6 hours phone battery is daring out from 100% to 20%... if i turn off Wi-Fi and all the back ground app then its extending in to 10 to 12 hours. Battery performance is showing as 100%. my iPhone is 14 with IOS 16.3.1, its 3 months old phone. can anyone please suggest what might be the reason. support guys also not responsive

Here is the actual fix if people are still running to the Black Screen of Death especially on Verizon. YOU MUST HAVE ALWAYS ON DISPLAY ON YOU CAN NOT TURN IT OFF. Apple has stoop low but I can’t believe they would consider this to force people to drain the battery faster and age it quicker so they have to upgrade. Un excusable in my eyes. They knew this was happening and still didn’t fix the problem. We give the money for what?

I experienced the same condition this am. I changed charging cables; still nothing. my bride tried the ‘hard/forced’ restart, to no avail. I tried the same procedure, as advocated via Google … I was relieved to see the logo magically appear, FINALLY! Should (not) have to start the day w/ this type of failure. I am hopeful this doesn’t become chronic!

My phone tonight froze whilst I was using it. Black screen then from the home button a green light spread up over the screen with multi colour dots. The hard reset not working. Think it needs a software update so got to go the shop. In meltdown mode as it has photos I very recently took on holiday that are not backed up. It's the second time I had problems with the phone. Wishing i didn't get it. It's a pure pain. Luckily had an old phone I could put sim in. Defo some problems with these phones

I am very disappointed. I bought my iPhone 14 and less than a week it had this problem and doesn't work. I have read that it's a common problem. I have tried the recomendations and it doesn't work. Why pay a 1,000 for a phone that has this problem??

i am using my old iPhone 11 max as my new iPhone 14 pro max has died whilst on charge overnight. I have tried pressing and releasing sound up button and then pressing and releasing sound down button and then pressing and holding right hand button on side and keeping held down. Still black screen