Why did my iPhone 14 screen go black?

Try connecting to your computer and do a firmware update. That solved my problem.

Just happened to me.... I had to repeat that process 4 or 5 times before it finally worked.

press the button on the right to activate Siri..say call “Mum” or any contact on your phone. A call will be initiated and your phone screen will come on a few seconds after.

What I’ve done twice now is ask Siri to power down the phone. Then restart it with power button and all is well!

This just happened to me for the first time too. The hard reset seemed to fix the issue, but I would like to know what Apple is doing to fix it from happening again. Like someone else said. I see a gap in timeline for my battery while charging overnight

Had this just happen to my on my 12 pro. Charging overnight, complete brick in the morning. Hard reset doesn't work, Genius Bar can't even get it to come up on their diagnostic tool. Told I'm out of luck since I'm a couple months past warranty

My phone was not charging when I got the black screen. It had about 70% charge. I could tell the phone was still alive because I plugged it in and it made the blipping sound that it does when you plug it in. I hit a few buttons randomly, not having read the thread about which buttons to hit, then just left it for about 45 minutes. The screen just suddenly came alive.

Unfortunately with the new iPhone 14 they don’t tell you when receiving it or in the box, that when force restarting your iPhone, like the iPhone 12 and 13 it was press and hold the volume up button and then the power button at the same time. And it magically went back on. With the 14, what you have to do is different. Quickly press and hold the power on and volume up button at the same time, then quickly press the power on and volume down switch. Found this on the support.Apple.com webpage. My phone showed the Apple logo and and here I am 🥰

i am using my old iPhone 11 max as my new iPhone 14 pro max has died whilst on charge overnight. I have tried pressing and releasing sound up button and then pressing and releasing sound down button and then pressing and holding right hand button on side and keeping held down. Still black screen

My sons iPhone 14 has this problem but he says it only happens when he puts the phone screen down, contacted Apple support who couldn’t do anything remotely but we turned off “raise to wake” which seems to have reduced the frequency of the black screen freeze

Issue unresolved on my iPhone 14 Pro Max bought on 16 Dec 2022 with RM6,299 on overheating which cause the display to be blank black but sounds is working for long period of time. They are not able to address the root cause of my phone and say it is fine after "tested" I have no idea how they tested probably using their own basic scanner software or just leave it there pretend to diagnose in 5 DAYS. At the end, told me device is okay no need to repair. I have attach a video to them where the issue can be replicated even during charging and using normal apps NOT TESTING UNDER FRESH RESTORE WITHOUT ANY APPS.

My phone is still under the 1 warranty and this issue can happen after only 6 MONTHS of minimal usage. Also, I have found few scratch on my phone stainless steel chassis after I came to claim my phone. They did not take good care of my phone. No thank you or apologize for anything.

Other please beware of this bug before purchasing this iPhone. I really take good care of this phone like a baby but this device is so sensitive.

I would sell this phone away instead of bringing in for diagnosis if I have lost faith in App

Video proof 1

Video proof 2

Really a mess.

UPDATE

Hey guys,

I’ve brought in my phone with the same issues. A brand new phone which had the black screen of death when I FIRST set it up.

@Apple didn’t do **** all. When I sent my phone away to get it fixed with them, I received it back and same thing happened AGAIN immediately.

i didn’t buy my phone from the Apple Store, so I sent it back to my phone provider and they again, sent it away to fix. Fortunately, this time receiving it back from them my phone hasn’t had the issue at all and it’s been 2 months.

UPDATE on Aug 2023

My phone is stable with no interval blank screen after the phone reset and update to IOS 16.6. IOS 16.5 version was giving me tons of headaches. Battery health is at 97% and does not drop after charges for 2 months. Seems this is a software level issue.

Yes, it’s a real pain. It’s happened 5 times now. The first two times I did a factory reset with a back up phone then spent 45 minutes at T-Mobile since the garbage eSIM is the only option. It has happened three times this week I placed the screen face down on my night stand after pressing snooze then the screen came back. I wish I just got another 13 pro max after gifting my sister with my first one.

I did the force reset to get it going again this time. I will try your way next time. Hopefully there isn’t a next time!!