Why did my iPhone 14 screen go black?

I had to do a firmware update the second time this happened. It hasn’t happened again. Has anyone gone to the Genius Bar at Apple?

I tried the up down power button issue and that still didn’t work with mine. Had to use the warranty with my cell company and got a replacement phone.

Same happened to me. Got it back by pressing all three button at once.

It seems to be a firmware bug. Try to restart it. That should fix the issue. It happened with me as well. I asked Siri to restart the phone. And it worked.

Ive had this exact problem twice now. Exactly as you described, overnight charging and woke up to a black screen of death iphone. If I open the battery app I can see that as soon as it reached full charge the phone crashed. Missed my morning meetings again because this is my alarm clock…

This is a problem with all iPhone 14s. See if you can take phone back and get refund on new phone. Some places give you a few days if you want to return. I have only had the black screen of death happen once on my iPhone 14. Hoping it does not happen again. iPhone needs to either fix this problem or give us new iPhones when iPhone 15 comes out to replace our messed up iPhones.

Had the black screen of death twice. I spent hours with Tech support on the phone and in the Apple store

i was told they would replace my display

I made an appointment to have it installed after receiving an email confirming the part was being held for me

call the Apple Store to confirm

took time off work to have part installed

i was told “oh we had an internal memo saying not to replace this part it won’t fix the problem “.

i asked to see the memo. NOPE

i asked why no one contacted to save me the trip. THEY DON’T DO THAT

i for an apology. WHY

i asked for a new phone. NOPE

how is it a company gets so big they loose site of customer care

I am beyond disappointed and disgusted

still have a phone that could go black screen if death anytime

Same thing happened today to me (iPhone 13) - in my case, I assume it has to do with Optimized Battery Charging overnight because when I connected my phone to Mac and did the trick with Up/Down and then Side buttons, the battery level was 79% - the phone should have charged itself to 80% but instead of continuing charging several hours later to 100% (as it usually does) it just died. Can be such a let down and definitely a reason for a mini heart attack

Yes this morning it happened to me and I went to Verizon and they gave me another phone and then within two hours then he phone I was having the same issue they’re saying it’s an awful issue and Apple hast to fix it

While the hard reboot works fine, there is another way.

If you have Siri voice activated, or the power button configured for long press to activate Siri, you probably do, you can tell Siri to reboot the phone and she will.

I prefer a regular shutdown over a hard reboot.

I had this issue now, 2 in 3 days. First time on Sunday Apple genius bar could not say what happened or turn it on and replaced phone with a brand new one which crashed again today, 3 days later this morning while charging. This time I read all the community thread and learned black screen of death, saw a youtube video and worked.

I went to check the battery usage, as per another apple fellow here who made it notice when battery reaches 100% then bar dropped, usage stopped, meaning that is mean it crashed I am guessing?

I have new update IOS BTW

While it is called an iPhone, it is actually a very powerful pocket-sized computer that can incidentally make phone calls. And like all computers, it will crash occasionally, and that’s what happened. To minimize the probability of that happening it may pay to restart it occasionally (weekly, for example)→Restart your iPhone - Apple Support

About 5:30am est my Apple iPhone 14 pro max went black. I did everything to get it to work. Following the steps. The black screen did not come on until 6:25 est. What should I do if this happens again?

My phone has been doing this twice now and I called the customer service number and they said they would call assurrion and they said they could replace the phone but it is costing me a fortune to replace the phone $149

iPhone 14 Pro Max Screen went black Thanksgiving morning and didn’t come back on until 4 days later. Verizon and Apple tech never admitted that this was happening to other owners. Wondering if the update to IOS 11 caused it. Upgraded a few days before this happened.