Why did my iPhone 14 screen go black?

While the hard reboot works fine, there is another way.

If you have Siri voice activated, or the power button configured for long press to activate Siri, you probably do, you can tell Siri to reboot the phone and she will.

I prefer a regular shutdown over a hard reboot.

So this happened to me for the first time last night (21APR2023) while charging overnight, bedside. iOS 16.4.1. I had to repeat the vol up, vol down, hold side button multiple times before the iPhone 14 Pro finally rebooted.

For those of us that use our iPhone 14 Pro for a wake up alarm, this is a HUGE problem as your alarm will obviously not go off when you have the BSOD!.... Fortunately, I was scheduled to get up that same time as my wife today; so, her iPhone alarm went off. Thus, we weren't late for work & school. But, most of the time I get up an hour before she does... so, I would have overslept if I were on my normal schedule today...

First off, holy heck thank you. I almosy had a complte meltdown this morning.

Two, how have I not heard of this yet? You would think this would be on the news or slandered across the internet.

Also I checked Reddit, way to many threads there to read them all!

I had this issue now, 2 in 3 days. First time on Sunday Apple genius bar could not say what happened or turn it on and replaced phone with a brand new one which crashed again today, 3 days later this morning while charging. This time I read all the community thread and learned black screen of death, saw a youtube video and worked.

I went to check the battery usage, as per another apple fellow here who made it notice when battery reaches 100% then bar dropped, usage stopped, meaning that is mean it crashed I am guessing?

I have new update IOS BTW

Black screen of death on iPhone 14 Pro happened to me last night too. Wireless charging. Looking at the battery graph, it died at 1am, when the battery level was 100%.

The ’volume up/down/hold power’ fixed it, when nothing else would.

I’ve used iPhones since iPhone 3GS, and this is the first time the phone has become unreliable as an alarm clock. :(

The same thing (froze black screen after overnight charging) just happened to my iPhone 14 pro this morning. I tried the Apple’s standard restart protocol but my iPhone was still “dead.”

So I did the hard reset by pressing/holding down volume and power buttons for a minute also. I got a plug-in-cable-to -computer “RESTORE” screen . I connected my iPhone with my laptop (support.Apple.Com/screen/restore)

Then my iPhone came back with normal sceeen.

I never had this problem with my iPhone 14 pro before latest iOS update iOS 16.4.1 (a).

The black screen happened with my 14 Pro less than a month after purchase directly from the Apple store in LA. The only solution that worked was the answer on here to press the up volume button once, down volume once, then hold the power button.

I had to hold the power button for close to 15 seconds before the apple logo finally appeared on my phone.

The phone was not on a charger when this happened, it was just randomly midday while I was working.

My wife has had her 14 for a couple weeks n it was black and wouldn’t show anything this morning but I could hear it clicking and vibrating, the vol u/down worked this time, thanks for sharing ur expierence and I hope u/we can figure it out to permanently fix the issue

No its not. Today i was at school after the class i pulled my phone out of my pocket to realize i got black screen( i unboxed it yesterday and never used wireless charging) apple should this and give us clear information abt how to fix it

My sons iPhone 14 has this problem but he says it only happens when he puts the phone screen down, contacted Apple support who couldn’t do anything remotely but we turned off “raise to wake” which seems to have reduced the frequency of the black screen freeze

Issue unresolved on my iPhone 14 Pro Max bought on 16 Dec 2022 with RM6,299 on overheating which cause the display to be blank black but sounds is working for long period of time. They are not able to address the root cause of my phone and say it is fine after "tested" I have no idea how they tested probably using their own basic scanner software or just leave it there pretend to diagnose in 5 DAYS. At the end, told me device is okay no need to repair. I have attach a video to them where the issue can be replicated even during charging and using normal apps NOT TESTING UNDER FRESH RESTORE WITHOUT ANY APPS.

My phone is still under the 1 warranty and this issue can happen after only 6 MONTHS of minimal usage. Also, I have found few scratch on my phone stainless steel chassis after I came to claim my phone. They did not take good care of my phone. No thank you or apologize for anything.

Other please beware of this bug before purchasing this iPhone. I really take good care of this phone like a baby but this device is so sensitive.

I would sell this phone away instead of bringing in for diagnosis if I have lost faith in App

Video proof 1

Video proof 2

Really a mess.

Thank you!! This worked!! After clicking the volume buttons, I held down the button on the right for like a minute until it restarted. I almost lost my mind since this phone is 3 days since I’ve received it.

My iphone 14 has been giving me this black screen every morning for the last five days - the fix works eventually but sometimes it takes quite a while. Has anyone successfully had this issue resolved permanently? I started a chat with apple support earlier and they ran diagnostics saying everything is fine - they're going to "monitor" it for 24 hours and then I can start a new chat. I paid a ton of money for this phone and the magsafe charger that I also purchased from Apple...so I'd really like to not wake up in the middle of the night to a black, unresponsive screen every night until the end of time... :)

The “solution” Apple Support gave me was to regularly close all apps and NOT charge my phone overnight. She “guaranteed” this prevent the issue from recurring. That’s what I’ve been doing for several weeks now and haven’t had the issue since. It’s a hassle to ensure you charge up before bed or as soon as you get up, so I wouldn’t consider it a win. Very disappointed with Apple

Same just happened to me, phones been on charging cradle. Black screen of death, vibrates when I push buttons & Siri just sleepily says “mmhmm” when I “hey Siri” but won’t answer any prompts.

I’ve only had this 14 ProMax for 4 months. Hoping it snaps out of it, I’m not looking forward to treking to Apple Store.