Why did my iPhone 14 screen go black?

My new iPhone 14pro max has a black screen this morning following its regular overnight charge. I have tried the reset and it is now plugged in via a cord hoping this will work. Anyone else had this issue?


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 16

Posted on Sep 23, 2022 2:29 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 9:08 AM

FYI, 16.0.2 did NOT fix the problem on my 14 Pro as hoped. I put it back on my wireless charger last night for the first time since my overnight BSOD a week ago. When I woke up this morning, it was clear the phone had rebooted (passcode required; different home screen widgets showing). I opened the battery app and found it had been unresponsive for 3 hours overnight, then re-booted itself. My first BSOD occurrence while charging overnight was similar but never rebooted. This is really annoying...


Black Screen of Death


BTW, there's a 300+ post on Reddit discussing the issue. It seems to be highly correlated with charging, especially overnight charging, both wired and wireless. There are a couple of cases where this happened while not charging, but those seem rare. I'm surprised it hasn't appeared in the press yet. The Click Vol Up, Click Vol Down, Hold Sleep button until logo appears (up to a minute or two!) fix seems to revive the phone in all cases I've seen...

210 replies

Dec 25, 2022 10:26 AM in response to flb777

I’m having the same problem. The reset doesn’t work. A normal shut down does the same thing. I close all apps so it won’t over heat and that doesn’t work. Is this black screen harmful to the phone, is it the phone or is it the upgrades. Apple needs to get a solution to this problem and quick. Can I exchange my phone?

Jan 3, 2023 3:19 AM in response to flb777

My iPhone 11 Pro Max started doing this around Thanksgiving so I took it into the AT&T store where I purchased they did not know what was going on. They talked me into buying a brand new phone which took a month to receive. I just received my phone Saturday and have it set up, and now it is doing the same thing it is not on my lock screen. It is my home screen that continues to go black and I have to constantly re-said it. If this is an issue that can be repaired I would’ve never spent the money on a brand new phone And would have kept my old one but now I’ve had this phone less than two days and it is doing the same thing for the amount of money. The Apple products cost. There should be no reason that an absolutely brand new phone it was just set up yesterday on January 2nd Should be doing this 🤬

Jan 15, 2023 7:01 PM in response to flb777

I'm so disappointed. My new (less than a month old) iPhone 14 Pro Max started going dark on its own today. After reading comments, I've been able to correct issue by turning off and restarting but have had to do this multiple times. It goes right back to dark after awhile. What do I need to do? Do I need a new phone? I've paid too much money to have to deal with this kind of issue. Now I'm worried about what else might go wrong with it.

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Why did my iPhone 14 screen go black?

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