Why did my iPhone 14 screen go black?

UPDATE

Hey guys,

I’ve brought in my phone with the same issues. A brand new phone which had the black screen of death when I FIRST set it up.

@Apple didn’t do **** all. When I sent my phone away to get it fixed with them, I received it back and same thing happened AGAIN immediately.

i didn’t buy my phone from the Apple Store, so I sent it back to my phone provider and they again, sent it away to fix. Fortunately, this time receiving it back from them my phone hasn’t had the issue at all and it’s been 2 months.

You have to trust me with this one, all you do is that you try pressing the volume up button once then the volume down button once then keep pressing the power button for 30 seconds or longer and if that doesn’t work then plug your phone to the charger and leave it for 10 minutes or even 15 minutes and it’ll turn on by itself

asma_08 wrote:

You have to trust me with this one, all you do is that you try pressing the volume up button once then the volume down button once then keep pressing the power button for 30 seconds or longer and if that doesn’t work then plug your phone to the charger and leave it for 10 minutes or even 15 minutes and it’ll turn on by itself

Just like I posted 8 days ago!

And none of these fixes work for me and yes, it did happen after I had my phone on charge for a while I had this happen two months ago, and the button resets worked, but this time nothing is working even asking Siri to turn up the brightness what she said she did but of course it's still a black screen I've held the side button for as long as two minutes nothing happens

UPDATE on Aug 2023

My phone is stable with no interval blank screen after the phone reset and update to IOS 16.6. IOS 16.5 version was giving me tons of headaches. Battery health is at 97% and does not drop after charges for 2 months. Seems this is a software level issue.

Just happened to me. Thanks to everyone that said up, down, power. Worked first try.

I did have my phone on a old Deltaco wireless charger that dosent always want to charge (have to move around phone before it starts charging). But this is first time phone went black.

This happened to me 3X since I received the phone new in January 2023. Also, sometimes emaiis open very slowly or I can’t respond to emaiis or I can’t delete emails. Should I go to ATT where I bought the phone (tried once and no help) or the Apple Store?

Mine the setting for sunshine-dark was all the way down. After 2hrs. In a black room I was able to change it. Get in a dark dark room and see if it has given a command instruction just been told to go down all the way. Good luck.

My phone has been doing this twice now and I called the customer service number and they said they would call assurrion and they said they could replace the phone but it is costing me a fortune to replace the phone $149

iPhone 14 Pro Max Screen went black Thanksgiving morning and didn’t come back on until 4 days later. Verizon and Apple tech never admitted that this was happening to other owners. Wondering if the update to IOS 11 caused it. Upgraded a few days before this happened.

Yes, it’s a real pain. It’s happened 5 times now. The first two times I did a factory reset with a back up phone then spent 45 minutes at T-Mobile since the garbage eSIM is the only option. It has happened three times this week I placed the screen face down on my night stand after pressing snooze then the screen came back. I wish I just got another 13 pro max after gifting my sister with my first one.

Yes. I tried & tried again to sort this bug out. Best thing to do is take it down to an apple shop & they will fix it in a flash! Saves you brain drain frustration time & they fixed in minutes

I have the same problem with my iPhone's black screen and I did follow the step-by-step volume up, down and hold power button but the Apple logo did not show. Tried many times already. Anyone can help, please

Sarah

This has happened a couple of times with my iPhone 14 Max Pro. I always keep the iOS up to date and there has been at least one, if not two updates between the first and second incidents, so whatever the cause, it either has not been resolved in the most recent update, or is down to some other issue with the firmware or hardware.

On both occasions, the BSOD occurred whilst charging overnight via cable and on both occasions, the issue was resolved by the - quick squeeze volume Up, quick squeeze volume Down and long squeeze on the right side button until the Apple logo appears - technique, though it took several attempts on the second occasion. Timing the squeezes seems to be critical, with ‘quick’ the operative word.

I had a similar experience when I woke up this morning. At first, I couldn't comprehend what was happening, but I'm relieved to know it's not just me. I went to search for my Apple Watch, which happened to be dead. As soon as I plugged it in and the watch turned on, my phone also decided to come to life.

Now the question is why hasn't Apple fixed this black screen of death issue?