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Nixanna07 Author

Level 1

4 points

iPhone not working

It says swipe up to upgrade on the screen, but it won’t swipe up and I’m stuck on the white screen- I’ve tried restarting it multiple times and nothing is working

iPhone 11, iOS 16

Posted on Sep 23, 2022 4:30 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Sep 23, 2022 5:40 PM

Double check and Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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iPhone not working

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