Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unresponsive iPhone 11 Screen

Recently my iPhone 11 screen stopped responding to my touch. I force restarted the phone multiple time and it still does not work. I then remembered it needed an update so I connected it to my MacBook Air to update and now my phone is on a white screen that says "swipe up to recover" , but my screen is still un responsive.

iPhone 11, iOS 14

Posted on Aug 7, 2021 8:30 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2021 8:36 PM

Check with the site below to see if your phone is one of those affected.


iPhone 11 Display Module Replacement Program for Touch Issues - Apple Support

2 replies

Unresponsive iPhone 11 Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.