iPhone 14 pro max zooming glitch

I recently purchased my iPhone 14 pro max and when I tested out the new camera I noticed when zooming from 0.5 to 1x you see the camera lenses switch, which makes a jump on the video. It is very glitchy and not how this phone should be working, I contacted apple support and they said something is wrong with the phone, but I needed to go to the Apple Store to get it checked out, so I went to the store and the employee said there is something wrong, he even tested his camera (iPhone 14 pro max also) and it was smooth as butter. He replaced my phone and I finally get home to set it up and I am experiencing the same issue! I hard reset the phone, factory reset it, and made sure I am updated to the latest iOS 16.2. any other new iPhone users experiencing this?

iPhone 14 Pro Max

Posted on Sep 23, 2022 7:27 PM

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Question marked as Top-ranking reply

Posted on Oct 27, 2022 12:52 AM

I have contacted Apple support and even send video samples and demonstrated the issue remotely to them. Customer service officer Brian assisted me and sent this “issue” to their engineering team.


He got back to me a week later with their engineers reply.


“it is suppose to work like this and there is nothing wrong, so no patches or update will be made on this issue”


and the case is closed.


i can’t say much, but only feel disappointed on this.

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iPhone 14 pro max zooming glitch

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