I have an iPhone 11 (iOS version 15.6.1) and I recently subscribed to iTunes and downloaded some music, when I try playing the downloaded songs iTunes takes a long time (more than a minute) to play the songs, sometimes the songs won’t play at all, this always happens when I am not connected to the Wi-Fi and my mobile data is off.
Hi,
Firstly, you need to update iOS. You are running outdated software; the latest is iOS 16, specifically iOS 16.0.2.
It sounds like you subscribed to Apple Music, and if so, you would need to complete the following:
If you have concerns about cellular data usage, you can limit which apps are allowed to use cellular data in Settings > Cellular > Apps Using Cellular. I would not recommend completely disabling it. Just disable the preferred apps. To keep up with your cellular data usage on a monthly basis, you can Reset Statistics in Settings > Cellular on the same day each month.
Apple Music uses a feature called Sync Library.
This allows content to be downloaded to your device two different ways:
When you download content to your Library, but it has not been downloaded for offline streaming, you will see the content in your library, but it will have a cloud icon with a downwards arrow beside it. To download content for offline streaming that has been downloaded to your library, tap the cloud icon.
The difference between the two is that content downloaded for offline streaming can be accessed no matter what. This applies to cellular data being disabled, cellular service being inactive, network connectivity issues, no service, no SIM, etc. Content downloaded to your library, but not downloaded for offline streaming, requires a stable wifi or cellular connection to stream the content, because it has only been added to your library, not downloaded.
Hi,
Firstly, you need to update iOS. You are running outdated software; the latest is iOS 16, specifically iOS 16.0.2.
It sounds like you subscribed to Apple Music, and if so, you would need to complete the following:
If you have concerns about cellular data usage, you can limit which apps are allowed to use cellular data in Settings > Cellular > Apps Using Cellular. I would not recommend completely disabling it. Just disable the preferred apps. To keep up with your cellular data usage on a monthly basis, you can Reset Statistics in Settings > Cellular on the same day each month.
Apple Music uses a feature called Sync Library.
This allows content to be downloaded to your device two different ways:
When you download content to your Library, but it has not been downloaded for offline streaming, you will see the content in your library, but it will have a cloud icon with a downwards arrow beside it. To download content for offline streaming that has been downloaded to your library, tap the cloud icon.
The difference between the two is that content downloaded for offline streaming can be accessed no matter what. This applies to cellular data being disabled, cellular service being inactive, network connectivity issues, no service, no SIM, etc. Content downloaded to your library, but not downloaded for offline streaming, requires a stable wifi or cellular connection to stream the content, because it has only been added to your library, not downloaded.
I have updated my phone to the latest OS and I am still experiencing the same problem…the songs are downloaded for offline streaming but if I am not connected to the Wi-Fi or in this case I do not have data on my SIM card, the songs do not play.
Hi,
Reset all Settings in Settings > General > Transfer or Reset iPhone > Reset > Reset all Settings.
once your iPhone restarts, before changing any of the settings, go to Settings > Music and enable automatic downloads, sync library, and download over cellular. Disable sound check.
next, try to play a song and confirm if the issue persists.
iTunes takes forever to play downloaded music
