Can't view Google maps in Safari

I'm on a mac book pro mid 2015 with the latest Monterey 12.6, after loading the new software update I can no longer use Google Maps, it's a thin horizontal lines.

Does anyone know how to fix this?

Posted on Sep 24, 2022 7:52 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2022 4:51 PM

In another discussion users are reporting the following works...


Safari->Preferences-Advanced->check “Show Develop menu in menu bar”. Now from the Develop menu select “Experimental Features” and scroll down to “WebGL via Metal” and uncheck it. Now try Google Maps again.


It appears this issue is limited to Intel based Macs running Safari 16.0. I have an M1 Mac Studio and do not experience the issue. Anyway, try this and report back.



49 replies

Sep 27, 2022 8:00 AM in response to geno053

Happened to me too. I'm also using a MacBook Pro mid 2015 with the latest Monterey 12.6. And it seems Google Maps on Safari (version 16.0) got messed up after the update to macOS 12.6. It happens in a Private Window too, so it doesn't seem to be a cookie issue. I also have Safari Technology Preview Release 154 (Safari 16.0, WebKit 17615.1.6.2) installed; Google Maps works fine in there. So hopefully the next Safari update fixes Google Maps.


It also works in Google Chrome; currently using Version 105.0.5195.125 (Official Build) (x86_64).

Sep 30, 2022 6:30 AM in response to dennydoc

Metal is Apple’s framework for drawing pictures on the screen. WebGL is another, more standard method. All modern browsers support WebGL including Safari. This ‘fix’ accesses the ‘experimental features’ of Safari which includes processing WebGL through the Metal framework. Unchecking this experimental feature takes Metal out of the picture. It looks like only Intel based Macs are affected by this. I have an M1 Mac and Google Maps works fine. So I’m guessing Monterey 12.6 includes a bug in Metal for Intel based Macs. Unchecking this feature should cause no problems in theory. When macOS Ventura (13.0) comes out you can check to see if that features is checked again and see if the problem is back or fixed.


Realize this is only my opinion, best guess. Someone with greater knowledge may come along and explain it better or tell you I’m completely wrong.

Sep 26, 2022 1:02 PM in response to geno053

Thanks for reaching out geno053,


Since this issue sounds like it is related to a specific app, let's follow these steps to work on that app: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


  1. Close the app and open it again - test to see if the issue continues as that may be enough to refresh and resolve the behavior.
  2. Restart your Mac, if the issue continues, and then test again.
  3. See if there are any available app updates and install them.
  4. Delete the app and reinstall it.
  5. Contact the developer if the issue continues: How to contact an app developer - Apple Support


Take care.

Oct 11, 2022 1:22 PM in response to dianiels


Yes! That did the trick! Thank you SO much!


And for anyone else, dianiels said to "Log in to your Apple ID and then try again. That's how it worked for me."


Breaking it down, She/He meant to login to this community page first with an Apple ID, and then the grayed out Experiemental Features list was no longer grayed out. It took a few attempts before the list was no longer grayed out.


Very grateful!


Danka Community ~


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Can't view Google maps in Safari

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