My brand new iPhone 14 Pro Max’s camera is blurry whenever attempting to take close up pictures in 3rd party apps like Amazon, Target, Walmart (ie barcode scans). Phone is brand new out the box, updated to latest iOS (16.0.2), and have reinstalled the apps.
Anyone else with this issue?
[Re-Titled by Moderator]
iPhone 14 Pro Max
You are correct, there is usually no hardware issue as it works as designed, third parties need to update their apps as stated.
There are several third-party apps that work perfectly scanning bar codes on the 14 Pro Max, as does the QR scanning ability that is now part of the Camera app.
Scan a QR code with your iPhone, iPad, or iPod touch - Apple Support
The Code Scanner that Apple provides in Control Center also works perfectly, the key is not to try to force the block to fill the square but rather back the phone up until the QR code is in sharp focus and the scanner will read it instantly.
This obviously won’t work but backing the phone up a few inches/several cm until the code is in sharp focus will, every time.
If it doesn’t work for you, then there may be something wrong with your device; I recently visited an Apple Store and it worked with every iPhone 14 they had on display, too.
The interesting thing is the Camera app will switch to the macro lens to be able to focus more closely where the Code Reader app instead requires you to hold the phone further away so it can focus.
We actually don't know that; I don't know enough about the changes in iOS 16 to know how the camera API may provide for this with iOS 16 changes but there is no evidence that Apple uses a "private" API to provide this functionality only to their own apps.
You are making strawmen here. No one claims it's a private API. It's simply that the changes between iOS 16 and iOS 16.0.2 weren't announced for, regardless of how often you keep telling that to yourself.
I also just recently got my 14 pro max coming from an 11. The 14 selfie camera is too grainy and saturated I’ll say. Before you take your picture it looks smooth and perfect but once you take the picture it changes the quality. I hope Apple fixes this. Asap.
So do you think it is an iOS 16 issue, or iPhone 14 issue? Because I switched devices from a 13 Pro Max to 14 Pro Max during the beta development, and this macro switch in 3rd party apps stopped happening correctly when I upgraded to the 14 Pro.
Which is funny, because the Scandit app in the App Store can read driver's licenses codes, so that puts the blame squarely in Adobe's court.
I don't know if apps or the API are supposed to switch lenses, but for example the Amazon app can read every barcode I've pointed my 14 Pro Max at seemingly without switching lenses, and it may be the barcode API can return a favorable result even if the barcode is 8" away from the wide (1x) lens. Likewise many apps that need to read QR codes like Qrafter and the Walmart app also work fine, reading whatever I point them at without any difficulty.
Maybe if you read my other messages you’d see I have the same issue with the Apple camera app, instagram, banking, credit card, retail and ALL OTHER apps that use the camera. We’re happy you don’t have the issue but why do you post arguing that you don’t have the issue which isn’t helping those of us who do.
To be clear, I am using the "available cameras" API you describe. It offers my choice of cameras that are available using AVCaptureDiscoverySession like "Ultra Wide," "Macro", and "Triple Cam" (which is, even if it's hard to believe, one of the cameras offered on the phone as a "camera") and I'm trying to choose the one with the shortest minimum focus distance (which I can check using the properties of the device). I just keep getting forced back to the normal rear camera. I'm following Apple's directions for choosing a camera, and it only saves my choice using native iOS development tools in Objective C, not my framework. In this, you can't choose by resolution. The parameters offered to the developer are "Camera Type," "Media Type" (e.g. image capture, audio capture, video capture), and "position" (front, back).
I'm almost 100% certain I've narrowed the issue down to exactly the problem, which is that my framework doesn't support multi-cam control and I need to therefore update the framework. But for others who have up-to-date frameworks, they should just be able to select TripleCam if it's supported.
I'm a little confused, in this reply you said "You shouldn't be choosing a camera at all" but in the reply you reference you say I should "select [from the available cameras] the one with with the shortest possible minimum focus distance," which is exactly what I'm doing and able to do on Native Xcode but not Qt 5. Is there a difference between "choosing" and "selecting" here?
if you find out how to block them please let me know, I’d like to block them too.
In the uk we have consumer law that ensures that software that comes with a device (such as iOS) has to work as intended and without flaws that can prevent certain use.
I’m ascertaining this consumer right. I have offered to take the phone in to the regent street Apple Store next week but support have not responded to my complaint and refuse to do so by email (even though they gave me their emails to make contact). They’ve not confirmed or accepted my offer to take the phone in for me to demonstrate the issue which is unacceptable.
I have this issue even just using the camera app no 3rd party app required to recreate this issue. Its super annoying to say the least! Please get this issue fixed ASAP I am considering switching phones soon.
Here’s a sample from the Amazon app; the barcode was scanned and the app took me to the product page a split second later (bar code and product somewhat obfuscated as this is not intended to be an ad):
„There is no fix and apple are censoring replies to this thread“
Yes, they deleted a post of mine, too. In the other hand, you can’t find a way to report someone who is spamming this thread so that nobody who is in trouble, can find answers, after you get annoyed by the spam. The reason, why I won’t take part at the discussion anymore.
The camera issue with iPhone 14 is TERRIBLE. Cannot take pic for two level authentications. I thought this camera was supposed to be the best thing about this new phone. Tried to take some videos of a night time Christmas parade - nothing but blurred lights.
I had the same experience taking pics in dim light also blurry for both close up pics and further away. If apple doesn't admit this is an issue and get it fixed soon I will be returning it and switching phones. They advertised this camera as being so wonderful and so far I prefer my XR's camera by far! I do not recommend the 14 until this issue is fixed, the camera is trash as it is now.
It is.
When you take photos at night, the camera usually uses night mode, which often requires stabilization of some type like a tripod:
For the best results, hold your iPhone steady until the capture completes. Try placing your iPhone on a solid and secure surface, or use a tripod to increase stability and control of the exposure clarity.
Use Night mode on your iPhone - Apple Support
What I find really odd I did not have to do any of these things you suggest with my XR, and it took much better photos! Why advertise the camera as taking great nighttime photos if they fail to mention I need to carry around a tripod?
iPhone 14 Camera is Blurry
