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Since update to iso 16 on iPhone 12mac wont let me download photos from iphone using image capture?

Hi,

Since update to iso 16 on iPhone 12 MacBook Pro Mojave wont let me download photos from iPhone using image capture?

Any idea how I can take my photos off the phone to my Mac book please?

MacBook Pro 13″, macOS 10.14

Posted on Sep 24, 2022 11:38 AM

Reply
3 replies

Sep 26, 2022 2:26 PM in response to sjcosjvno

Hi sjcosjvno,


Thank you for posting in Apple Support Communities! Have you tried importing them to your Mac using the Photos app?


According to: Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support


1. Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable.
2. Open the Photos app on your computer.
3. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the device's name in the Photos sidebar.
4. If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
5. Choose where you want to import your photos. Next to "Import to," you can choose an existing album or create a new one.
6. Select the photos you want to import and click Import Selected, or click Import All New Photos.
7. Wait for the process to finish, then disconnect your device from your Mac.


Hope that helps!

Sep 27, 2022 8:39 AM in response to sjcosjvno

Thanks for getting back to us and providing the photo/screenshot, sjcosjvno. It’s helpful.


How to use AirDrop on your iPhone or iPad - Apple Support -- See if you’re able to transfer that file using AirDrop.


If you can’t, did you take the photo/video using your iPhone? The reason we ask is that sometimes it’s the file format blocking the transfer. If you get a specific message from your Mac regarding that file, please provide the full text of the message you see.


All the best.


Since update to iso 16 on iPhone 12mac wont let me download photos from iphone using image capture?

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