You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do I erase all settings

How to erase all content when it isn't showing up on system preferences?


MacBook Air, macOS 12.5

Posted on Sep 24, 2022 6:50 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2022 7:14 PM

Make sure there is no application running on the desktop:


The menu bar should look like this:




Click on Apple logo and the menu bar should show system preferences:



Click on System Preferences and the option to erase should appear:


2 replies

Sep 24, 2022 7:15 PM in response to miasoria

Are you trying to erase the hard drive?


Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart). Run Disk Utility/First Aid. Reformat the drive using Disk Utility/Erase. Use Mac OS Extended (Journaled), then click the Option button, and select GUID. Quit Disk Utility, then re-install the OS.


Reinstall from macOS Recovery


ASC YouTube for how to reinstall macOS from macOS Recovery 


OS X Recovery


When you reboot, use Setup Assistant to restore your data.

how do I erase all settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.