AirPods Pro Gen 2 Incomplete Setup in Find my Devices

If you guys have a problem with “AirPods Incomplete Setup in Find my Devices” Follow this instructions:

1. Make sure your AirPods are connected to your iPhone and AirPods tied to your Apple ID.
2. Go to AirPods settings, TURN OFF Find My Network.
3. Go to settings and tap your name/Apple ID and chose FIND MY and then TURN OFF Find My iPhone & TURN OFF Share My Location.
4. TURN OFF your iPhone and turn your iPhone back ON.
5. Go back again to settings and tap your name/Apple ID and chose FIND MY and then TURN ON Find My iPhone and TURN ON Share My Location.
6. Go back again to AirPods settings, TURN ON Find My Network.
7. ALL SET, now you will see your AirPods in Find My Devices like a Normal.

Cheers

Romel Jr

I had this issue with the same AirPods, but was able to get it to work with some combination of holding the charging case open with the pairing button pressed, and turning off and back on the "Find My Network" setting in the Settings app > {your AirPods device name}. Hope that helps!

Update:

I did get it to disappear with the above actions and ONE extra step...

After completing the above 4 steps, I opened the case under Blutooth Settings and the AirPods settings appeared, Find My was ALREADY enabled... I just **** the case and THEN when the setting disappeared, I hit Show In Find My and the Find My app opened and the error was gone. Not sure why we are censoring the word CLOSED. **** = CLOSED. Whatever.

Remove them from FindMy

Disable FindMy on iPhone

Pair AirPods to iPhone

Turn FindMy back on

With AirPods case CLOSED, go to Bluetooth Settings and hit "i" to open AirPods settings, then when the "limited" settings appear OPEN the case and the "expanded" settings will show up. Change NOTHNG. Close the case and hit Show in Find My and it will take you to the Find My app and the normal options should appear.

Thank you to the above from SecretCactus.

This didn’t work for me. The issue seem to be that I have my AirPods 3, also on the Find My network. This was causing some confusion with my new AirPods Pro 2. I found by removing the AirPods 3 from find my network this corrected the issue with the AirPods Pro 2.

same thing happened when I reset my AirPods. Brand new, the worked fine. After reset, kept getting this message in find my. Apple’s setup page didn’t get me anywhere, and resetting the find my settings didn’t do anything either. But I did get it to work. Here’s what I did:

I first disconnected and reset my AirPods. Then I hard restarted my phone(without connecting any AirPods). Then, I went into find my and deleted my old saved AirPods from my Apple ID. Then, after connecting my AirPods, I listened to some audio for a couple minutes then checked find my. And there they were, working perfectly fine.

hope this helps!

Open case 

Open Settings -> AirPods

Turn off Find My

Open Find My App

Select AirPods -> Remove this device 

Sign into Apple ID to remove 

Open Settings -> Bluetooth 

Info on AirPods -> Forget this device 

Restart iPhone

Hold button on Case while open 

Re pair AirPods

Make sure all Find My settings are active again

I too experienced this issue but was able to resolve it. Here’s what worked for me:

After the initial set up, go into the AirPod settings and forget the device. Without resetting the AirPods, simply open the case and connect them to your device again via the Bluetooth settings. Find My now works properly.

Steps that helped me fixed the issue:

1. Go to Settings > Bluetooth. Tap on AirPods Pro and tap on Forget the Device
2. Open AirPods Pro and follow the instructions on the iPhone screen. Confirm everything.
3. Go to Find My app and find AirPods. In my case, there were added with the error.
4. Leave the case opened for a while longer (20-30 seconds) until the error disappears.

The following worked for me:

1. Remove them from FindMy
2. Disable FindMy on iPhone
3. Pair AirPods to iPhone
4. Turn FindMy back on

The error should then be clear.

Cheers!

Open case 

Open Settings -> AirPods

Turn off Find My

Open Find My App

Select AirPods -> Remove this device 

Sign into Apple ID to remove 

Open Settings -> Bluetooth 

Info on AirPods -> Forget this device 

Restart iPhone

Hold button on Case while open 

Re pair AirPods

Make sure all Find My settings are active again

The issue appeared to be the fact I had an older airpods still in the find my network. Once removed my pods pro’s showed as normal without the issue.

Thanks Romel for the detailed instructions! However, there is a chance that the problem still persists just like me. I went to Genius Bar today and got a replacement even though the AirPods passed all the tests. But when the AirPods was fully charged and I tried to connect, everything was the same, NOTHING CHANGED.

And finally, I just found a solution that might be helpful.

So,

1. connect to another iOS device with the same Apple ID
2. check it on the Find My app, and see if the precise location on your iPhone is working or not
3. disconnect the AirPods from iPad and connect to your iPhone.

That’s all!

I also did a factory reset before every time I paired to a different device. Pretty simple but works for me. Try this if the solution above is not working.

Ronald

See Grant Avery solution above dated Oct 5. That solution worked for me! I toggled off and on the 'find my network' tab inside AirPods settings. Thanks.

Been having this problem for months, just followed the suggested fix, and notice that when I turned off find my in the AirPods settings, this actually fixed the problem.

They are now showing up in find my app, without the Incomplete setup error...despite not having that toggle switch turned on under the AirPods settings menu.

Weird bug for sure

Through much trial and error AND frustration. I somehow got it working properly by NOT connecting it to my IPhone but to my iPad Pro first. Every other solution was not viable until I did this and it has been working fine since.