AirPods Pro Gen 2 Incomplete Setup in Find my Devices

I had the same issue just now..

Perhaps you could try turning off find my on your phone, then turning it back on.. Then open find my, and somehow my airpods pro gen 2 finished set up. Hope this helps

I just had this issue for the last two weeks. Did all the steps above and still no fix. Just sat here for the last 30 minutes restarting my phone, forgetting the airpod 2's reconnecting, resetting everything up, and for some reason like the 4th time forgetting the device and reconnecting it, it just worked again.

Seems to be a bug and no idea why it just decided to show up and connect on the find my airpods again because I did the same exact steps over and over.

Disabling the Find my network option under the AirPods Pro setting might work. This addresses the “AirPods mismatch” error too. The one enabled for the iPhone under Find my will work also for any paired accessory including the AirPods Pro. Hope this helps.

I had the incomplete setup problem from the start, and no workarounds helped at all. Apple took them in and they were replaced. I connected the new ones in seconds and no problems at all after that. Suspecting others have faulty ones too because Apple gear normally just works.

Been having this problem for months, just followed the suggested fix, and notice that when I turned off find my in the AirPods settings, this actually fixed the problem.

They are now showing up in find my app, without the Incomplete setup error...despite not having that toggle switch turned on under the AirPods settings menu.

Weird bug for sure

The solution from October 5th actually worked! I just had to be patient and do it multiple times. If it doesn’t work even with Apple support I will suggest buying news one and getting your so deserved refund.

This didn’t work for me. The issue seem to be that I have my AirPods 3, also on the Find My network. This was causing some confusion with my new AirPods Pro 2. I found by removing the AirPods 3 from find my network this corrected the issue with the AirPods Pro 2.

I had this error so every time I connect to a windows computer I see this on my iPhone but if I hard reset them everything is good until I reconnect them with my windows laptop. I think there is a bug with the windows and AirPods. Hope that helps

same thing happened when I reset my AirPods. Brand new, the worked fine. After reset, kept getting this message in find my. Apple’s setup page didn’t get me anywhere, and resetting the find my settings didn’t do anything either. But I did get it to work. Here’s what I did:

I first disconnected and reset my AirPods. Then I hard restarted my phone(without connecting any AirPods). Then, I went into find my and deleted my old saved AirPods from my Apple ID. Then, after connecting my AirPods, I listened to some audio for a couple minutes then checked find my. And there they were, working perfectly fine.

hope this helps!

Open case 

Open Settings -> AirPods

Turn off Find My

Open Find My App

Select AirPods -> Remove this device 

Sign into Apple ID to remove 

Open Settings -> Bluetooth 

Info on AirPods -> Forget this device 

Restart iPhone

Hold button on Case while open 

Re pair AirPods

Make sure all Find My settings are active again

Open case 

Open Settings -> AirPods

Turn off Find My

Open Find My App

Select AirPods -> Remove this device 

Sign into Apple ID to remove 

Open Settings -> Bluetooth 

Info on AirPods -> Forget this device 

Restart iPhone

Hold button on Case while open 

Re pair AirPods

Make sure all Find My settings are active again

This remains broken. The ability to Find My AirPods Pro 2 is inoperable. Turning off Find My in the Bluetooth Settings just removes the error because it uses the AirPods themselves as the location beacon. Sounds will play out of the AirPods when pinged (if connected to bluetooth, out of the case) which is almost inaudible.

I would like the case to function as intended and allow me to locate using the U1 Chip. I paid a lot for this produst, as we all do for Apple products, and it's never worked as intended. I have followed all troubleshooting steps including resetting Network Settings which is highly disruptive and inconvenient as it deletes stored WiFI settings.

Update:

I did get it to disappear with the above actions and ONE extra step...

After completing the above 4 steps, I opened the case under Blutooth Settings and the AirPods settings appeared, Find My was ALREADY enabled... I just **** the case and THEN when the setting disappeared, I hit Show In Find My and the Find My app opened and the error was gone. Not sure why we are censoring the word CLOSED. **** = CLOSED. Whatever.

Remove them from FindMy

Disable FindMy on iPhone

Pair AirPods to iPhone

Turn FindMy back on

With AirPods case CLOSED, go to Bluetooth Settings and hit "i" to open AirPods settings, then when the "limited" settings appear OPEN the case and the "expanded" settings will show up. Change NOTHNG. Close the case and hit Show in Find My and it will take you to the Find My app and the normal options should appear.

Thank you to the above from SecretCactus.

So I’ve reset my AirPods again just try out of these other methods, and all of them are pretty hit or miss(none of them ended up making the u1 functionality work). Honestly, this should be reported as a bug to Apple, and they should definitely release a firmware update to address this.

Over 1000 people have hit that "Me Too" button... they are aware of it. It's probably not so easily solvable. Look for the U2 available soon.

I tried everything above besides a Network Reset. I posted the steps and the final posted version was butchered where the words closed was censored and the list of actions was de-numerated and reformatted to single space. Makes it really hard to follow steps.

The only thing I can think of that I did differently was reboot the phone after I removed the airpods fron the phone and disabled find and share my location. Reboot, reset airpods, and follow those steps and it should work. super annoying. I agree.