iphone 14 email issues
After upgrading to iPhone 14 Pro Max email for known contacts goes to junk email folder rather than inbox in Apple mail app
iPhone 14 Pro Max
User profile for user:
LeleN1
User level:
Community Specialist
Hi viktor0726,
Thanks for posting in Apple Support Communities! For emails in your junk mail that shouldn't be there, you can move them to your Inbox folder following these steps:
- Open the email from the junk folder
- Tap the share icon
- Tap Move to Inbox
Find more on organizing Mail here: Organize email in mailboxes on iPhone
Doing this should allow future messages from the sender to go to your inbox instead of the junk folder. If it continues to happen, let us know if this is happening with iCloud mail or another email provider. Does it appear the same when checking your emails from web mail on the respected website? Knowing this will help us isolate the cause of the behavior.
Cheers!