Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

goddy114 Author

Level 1

6 points

It reads iPhone could not be restored because the firmware file was corrupt

Posted on Sep 25, 2022 6:02 AM

Top-ranking reply

Raicya

Level 10

209,133 points

Posted on Sep 25, 2022 7:51 AM

Troubleshooting:

Turn your iPhone on and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

(macOS) Make sure your Mac has the latest version of macOS

(Windows OS) -> Make sure your Windows PC is up to date.

(macOS & Windows OS) Update to the latest version of iTunes.

Check the Wi-Fi. connection.

Turn Off Hotspot.

Turn Off or remove VPN if necessary.

Then try again to restore your iPhone.

View in context

It reads iPhone could not be restored because the firmware file was corrupt

Similar questions