CarPlay microphone not working properly on iOS16 on iPhone 14 ProMax

Same problem, multiple iPhones, multiple makes and models of cars, including three I own (2020 Explorer, 2021 F250, 2023 Tacoma) and late-model rentals. I am shocked that Apple would suggest this is a VEHICLE problem when the only common denominator is THEIR device and THEIR iOS.

Did you find a solution? I’m having the same issue and nothing is working to solve it.

This has been an issue on all blue tooth microphones, from CarPlay to headphones to AirPods. Others can’t hear me well.

I thought when I finally bought a new phone, going from iPhone 12 to 14, it would resolve.

Nope.

This needs a solution.

@Apple please just give us the ability to remove the phone from Carplay and use the wireless phone feature in the car if you can't fix the issue that so many people are having. This way we could use our phones and other car play apps simultaneously.

I was hoping someone had reached out to you because I’m having the same issue. Every time my phone switches to my apple carplay in my 2022 Audi, people say they can barely hear me. I have an iPhone 14 on iOS 16.2. I hope they figure this out because it’s a pain.

Same issue with my iPhone 14. Its annoying and distraction during driving. I can hear the calling party but they cant hear me on Carplay and I have to switch to iPhone or on speaker. Please fix it at the earliest. My coonection is on Bluetooth. I havent tried with lightning cable yet.

Hi mreding,

Try the steps here since you have issues with sound quality on your iPhone : If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Follow these steps

If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off. 

Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Contact Apple Support

If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options.

If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

Remove all screen protectors, films, or cases from your device. 

Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty. 

If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.

If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

The steps above will help you to troubleshoot the sound issue that you're having with your iPhone.

If you're still experiencing the same issue, try the steps in the article here: If you need help with CarPlay - Apple Support

Post back if you are still having problems after working through the steps in the link above. 

Thanks for using the Apple Support Communities.

Cheers!

Hi I have the same issue and only when I switched over to iphone 14 pro max and on ios 16. I never had any issues on iphone 13 pro max. because it's over bluetooth it has to be settings or internal to the phone and shouldn't be anything to do with the cover blocking the microphone or speaker.

On my Civic al well when I’m on CarPlay this issue has been persistent throughout the versions 16.0 all the way through to 16.2. Please assist as it’s such a hassle that too on a too of the line 14 pro max.

never had with my iPhone6s

In my particular case, as it turns out, I am having the secondary microphone replaced, the part is on order for my Chevy traverse. They say this will fix the issue. But my car was hit from behind and in car accident and so maybe the jolt did something to the microphone? I can update once the work is done and I know if that fixes the issue

This has just started happening to me after upgrading to 16.1.3 on my iPhone 13 Pro. It was working perfectly before. Siri still works though so the microphone is connected properly. Same problem with my Wife's identically configured iPhone.

Same problem - 2020 Outback - Iphone is running 16.3.1

Siri will dial the names I have it my phone book while using the Subaru's speaker and microphone. When the call connects, the phone call switches to the iphone. There is no option to reconnect the sound via the car. The only way I can make calls (while connected to via the lightening cable) is to select the phone's speaker mode. Which means I have to hold the phone next to my face for my voice to be heard.

When unplugged from the lightening cable, the car and phone work hands free. But then the Carplay apps no longer work (none of the map apps, or Pandora or podcasts).

I have to plug lightening cable back into the phone for Carplay to work again. I'm not certain that the car supports wireless CarPlay ... I haven't succeeded in getting wireless to work when I attempted to set it up.

I'm using a work issued iPhone 12.

I've attempted most of the recommended fixes ... but nothing has fixed this problem for at least all of 2023 (maybe a bit longer than that).

QUICK FIX!!!

I originally had the problem with my 2019 Toyota RAV4. Then I tried the self help on the car by pressing the talk button on the steering wheel (I had the phone totally off). The car couldn't hear me. It's microphone was not working. (Also the SOS lights in the overhead were all off). I queried a YouTube on 2019 RAV4 microphone not working. The first video had the solution. I had to disconnect the car's battery for about a minute to ensure a good power down. I reconnected it for a cold reboot of the systems and voila the microphone started working (and the SOS light was on accordingly). Many thanks to that YouTuber!