How can I backup my phone with a security lockout?

Hi kailyn264,

Thanks for using Apple Support Communities. We understand you have some questions about backing up your device. We're happy to share information about backing up.

It sounds like you're unable to access your device because of a forgotten passcode. If that's the case, you would not be able to complete a new backup. You can use your Apple ID and password to erase and reset your device. To do that, use these steps:

If you're using an eSIM, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.

1. From your device's Lock Screen, try entering your passcode until the "[Device] Unavailable" screen appears and your device asks you to try again later. When you're able to, continue trying to enter your passcode until the "Security Lockout" screen appears and you get the Erase [Device] option in the bottom corner of the screen.

2. Tap Erase [Device], then tap Erase [Device] again to confirm.

3. Enter your Apple ID password to sign out of your Apple ID on your device.

4. Tap Erase [Device] to permanently delete all of your data and settings.

5. When your device restarts, follow the onscreen instructions to set up your device again, restore your data and settings from a backup, and set a new passcode.

See more about those steps here: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support

Thanks.

kailyn264 wrote:

How can I backup my phone with a security lockout

You can’t. It’s too late to back it up. You have to do that before something goes catastrophically wrong, not after.