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Apple TV - Sign in to Update - Nothing is Happening

Since the last AppleTV update things have not been working right.


I kept getting prompted to accept the new iCloud terms of service, but every time I did it took me to a screen that showed a diagram of an apple tv with an option to sign out of my account.


I COULD NOT SELECT THE SIGN OUT OPTION OR EXIT THAT SCREEN!


After a few minutes it finally would exit and I could go back to using my apple tv, until I got prompted to do the same thing.


So I tried going into setting manually and see an option to "Finish Signing in with iPhone".


When I choose it I get the following screen:

And don't bother asking why this is upside down, I took it right side up, it's right side up in my photos app, so THAT is fully on Apple.


At any rate, I've stood next to my apple tv with an updated iPhone & iPad to no avail.


I will point out that I'm disabled, so standing next to my Apple TV, even for short time periods, FREAKING HURTS! Who ever at apple thought that this was a good idea CLEARLY does not care about people in my condition.


I don't know what else to try at this point. I've tried restarting the apple tv multiple time each time holding an iOS device next to it only for nothing to happen.


Apple TV (4th generation)

Posted on Sep 25, 2022 9:00 PM

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4 replies

Sep 25, 2022 9:18 PM in response to Bobby T

This HAS to be a joke!


I did a hard reset, managed to sign in with my account, only, it somehow didn't sign in all the way.


I now get the following (again, don't ask why this photo is upside down):


There is a little red number and when I go in it promos the same thing (again that I successfully did after the reset), but again nothing is coming up on my iOS devices.


Let me repeat that: After resetting it allowed me to sign in with my iOS devices, but after that it's telling me I have to do it again but its not working again.

Apple TV - Sign in to Update - Nothing is Happening

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